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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

RIGHT ON THE MONEY

STRAIGHT FORWARD AND EASY TO APPLY FOR BEST PRICE I COULD FIND Reviewed on: 24th February 2018

competitively priced comprehensive insurance for our home

very easy to register and documents provided within an instance Reviewed on: 24th February 2018

Easy renewal service

Everything happened when I was told it would. It would have been nice if someone had contacted me to confirm my card details. Reviewed on: 24th February 2018

Great easy quick setup

Went through a quick process and got a deal that beat other companies. Reviewed on: 24th February 2018

Worth the phone call I made regarding House Insurance

I was a bit apprehensive to start with as I felt the price and the length of the policy being offered was to good to be true. After checking out other pricing and terms from my own present company these were considerably higher. It was a no brainer as to which I should accept . Another reason was when I called to accept your terms for the policy the agent was more than helpful and talked through the policy at an understood pace. I am glad I made the right choice. Reviewed on: 23rd February 2018

Nice and simple but very professional

It was quick easy and reliable also UK based very important Reviewed on: 23rd February 2018

Competitively Priced

Were quick to beat a renewal quote when supplied with what a competitor had quoted Reviewed on: 23rd February 2018

good service

easy to contact and easy to deal with Reviewed on: 23rd February 2018

Value and service

Just renewed with an excellent renewal price and friendly customer service. Reviewed on: 22nd February 2018

Quick friendly service

From an quote on compare the market to signing the agreement it was a quick easy informative transaction. Reviewed on: 22nd February 2018

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