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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Pretty great all round

4
No issues really, except that my renewal always returns a more expensive quote than what I was paying - so I just have to get a new one and cancel the last. Renewals could be more competitive to waste less time (the Company's and mine), but it's not a big issue and easy to amend all online. Good experience - which is why I've renewed again and again. Reviewed on: 25th February 2018
Emily Hobbins's avatar
Emily Hobbins

RIGHT ON THE MONEY

5
STRAIGHT FORWARD AND EASY TO APPLY FOR BEST PRICE I COULD FIND Reviewed on: 24th February 2018
LES's avatar
LES

competitively priced comprehensive insurance for our home

5
very easy to register and documents provided within an instance Reviewed on: 24th February 2018
helen-jefferies@sky.com's avatar
[email protected]

Easy renewal service

4
Everything happened when I was told it would. It would have been nice if someone had contacted me to confirm my card details. Reviewed on: 24th February 2018
Alan's avatar
Alan

Great easy quick setup

4
Went through a quick process and got a deal that beat other companies. Reviewed on: 24th February 2018
Simon's avatar
Simon

Worth the phone call I made regarding House Insurance

5
I was a bit apprehensive to start with as I felt the price and the length of the policy being offered was to good to be true. After checking out other pricing and terms from my own present company these were considerably higher. It was a no brainer as to which I should accept . Another reason was when I called to accept your terms for the policy the agent was more than helpful and talked through the policy at an understood pace. I am glad I made the right choice. Reviewed on: 23rd February 2018
Charlie Phillips's avatar
Charlie Phillips

Nice and simple but very professional

5
It was quick easy and reliable also UK based very important Reviewed on: 23rd February 2018
Elyas's avatar
Elyas

Competitively Priced

5
Were quick to beat a renewal quote when supplied with what a competitor had quoted Reviewed on: 23rd February 2018
Will's avatar
Will

good service

4
easy to contact and easy to deal with Reviewed on: 23rd February 2018
gary's avatar
gary

Value and service

5
Just renewed with an excellent renewal price and friendly customer service. Reviewed on: 22nd February 2018
alan collier's avatar
alan collier

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