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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9154 reviews)

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4.74

Based on 9,154 reviews, last reviewed 3rd Sep 2026

1500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Good price for good cover

Good price for good cover, quick customer service. Reviewed on: 28th February 2018

Very good service

Easy to speak to advisor and very easy communications detailing options. Matched my online quotation with better benefits. Definitely a company worth dealing with. Reviewed on: 28th February 2018

Top service at an affordable price

Process was straightforward no messing Efficient and smooth thanks dudes It was a pleasure Reviewed on: 28th February 2018

So quick and easy to use!

What an easy way to get insured! Literally took ten minutes to answer the questions, fill in the payment and bam, we've got peace of mind that our house and possessions are looked after. Have had headaches before with insurance and am so pleased with this process. Really very impressed and would definitely use them again. Reviewed on: 28th February 2018

Efficient and easy to deal with...

Renewed my home insurance as the policy was clearly explained and good value for money. Online policy allowed me to print off my documents and save money by a one off payment. Free legal cover was included.... Reviewed on: 28th February 2018

Brilliant

From start to finish was faultless...really easy to get a quote...very helpful staff...absolutely recommend...u won’t be disappointed Reviewed on: 28th February 2018

1st time ever!!!

Second year using policy expert which never happens as every year our insurance goes up so we are forced to compare and get lower quotes. Our insurance actually went down! Recognition for not claiming... thank you so much, made us feel like valued customers. Brilliant Reviewed on: 28th February 2018

Simply brilliant

Really easy process with great cover at a fantastic price, hey even chucked in free legal and free home emergency cover - really pleased I signed up. Reviewed on: 27th February 2018

EASY TO NAVIGATE

Found this a really quick and easy to use site. That, and the fact that it was one of the most reasonable too, with the level of cover I required. Very happy . Reviewed on: 27th February 2018

Simple and hassle free

Luckily I've not had to make a claim yet but setting up the policy has been so easy and the price is great too. Communication is great, I have high hopes that if I do need to claim at any point in the future it will be a pain free process. Reviewed on: 27th February 2018

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