Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Clear concise policies competitively priced

Easy to access online, clearly written policies that will cover most households at a competitive price. Reviewed on: 19th February 2018

Great value

It was very easy to get the correct policy and cover. The costs were easily broken down so I could see what I was paying for and the level of cover etc. The site worked well, was easy to use and navigate and easy to understand. Well done Policy Expert, you're doing it right! Reviewed on: 19th February 2018

Quick and easy home insurance renewal

So far I have had excellent service from policy expert and at an affordable monthly premium. I will use again. Reviewed on: 19th February 2018

Very easy to setup

I found the website easy to use and all options very detailed in their explanation. Reviewed on: 19th February 2018

best quote

had my renewal price sent to me I found a better quote,but you were able to match that quote,staff were friendly and very helpful.so I decided to stay with you for another year,hope you can do the same next year Reviewed on: 19th February 2018

Excellent value for money would highlybrecommend.

Simple to understand the form and fill in. Excellent service. Reviewed on: 18th February 2018

House and contents

Absolutely brilliant always looked after me hassle free..... The best...... Reviewed on: 18th February 2018

Home and contents

Been with these guys for 6+yrs and wouldn't go anywhere else every year I've been looked after,these guys are Brilliant .... THE BEST!!!!!! Reviewed on: 18th February 2018

First class service

Rang to transfer my home insurance to a new house. Got patient and helpful service throughout. Very satisfied with the warm and professional help and advice. Would recommend this insurance company for value and quality Reviewed on: 18th February 2018

Excellent policy for an excellent price

Easy to retrieve quote through compare the meerkat. Details simple to understand, not to much jargon. Excellent price for good quality. Documents received immediately through email. Reviewed on: 18th February 2018

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from NFU Mutual 4.22 from 66 reviews
Claims Management (discontinued)
from Kingfisher Claims Management (inactive company) 0.00 from 0 reviews
Landlord Insurance
from UKinsuranceNET 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub