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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent policy for an excellent price

4
Easy to retrieve a quote through compare the meerkat. Site is easy to use and information is all understandable, not too much waffle + jargon. Quick and easy to adjust, read through and pay. Instant documents received on email. Reviewed on: 18th February 2018

Auto renewal but best rates

5
easy and good rates, beat all other quotes around too Reviewed on: 18th February 2018

good price

4
price was good i understood all that was coyered or not Reviewed on: 16th February 2018

good service

4
Good and friendley service and cost effective Reviewed on: 16th February 2018

Very good

5
My experience with Policy Expert has been very good Reviewed on: 16th February 2018

Good value quick and easy

5
Ive used policy expert for various policies. There renewal prices are not over inflated which means I was happy to renew again this year. Uk call centre quick easy and helpful. Would happily recomend no nonsense insurer. Reviewed on: 16th February 2018

Easy peasy

5
So easy to set up with great features within the cost what a great company Reviewed on: 15th February 2018

Very helpful and friendly

5
Very pleasant experience, very nice and friendly person that called Reviewed on: 15th February 2018

Been with these guys for a few years now

5
Over the years I've always found Policy Expert to be helpful , always able to talk to someone and give you a good competitive deal. Reviewed on: 15th February 2018

Seamless service

5
The quote was better than my current provider, easy to adjust to my needs and what all in all the process of applying, purchasing and receiving confirmation was faultless. Would highly recommend. Reviewed on: 14th February 2018

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