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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Quick and easy home insurance renewal

4
So far I have had excellent service from policy expert and at an affordable monthly premium. I will use again. Reviewed on: 19th February 2018
suzie's avatar
suzie

Very easy to setup

5
I found the website easy to use and all options very detailed in their explanation. Reviewed on: 19th February 2018
James's avatar
James

best quote

5
had my renewal price sent to me I found a better quote,but you were able to match that quote,staff were friendly and very helpful.so I decided to stay with you for another year,hope you can do the same next year Reviewed on: 19th February 2018
douglas nelson's avatar
douglas nelson

Excellent value for money would highlybrecommend.

5
Simple to understand the form and fill in. Excellent service. Reviewed on: 18th February 2018
Ann Harris's avatar
Ann Harris

House and contents

5
Absolutely brilliant always looked after me hassle free..... The best...... Reviewed on: 18th February 2018
Ange's avatar
Ange

Home and contents

5
Been with these guys for 6+yrs and wouldn't go anywhere else every year I've been looked after,these guys are Brilliant .... THE BEST!!!!!! Reviewed on: 18th February 2018
Ange's avatar
Ange

First class service

5
Rang to transfer my home insurance to a new house. Got patient and helpful service throughout. Very satisfied with the warm and professional help and advice. Would recommend this insurance company for value and quality Reviewed on: 18th February 2018
John Deacon's avatar
John Deacon

Excellent policy for an excellent price

4
Easy to retrieve quote through compare the meerkat. Details simple to understand, not to much jargon. Excellent price for good quality. Documents received immediately through email. Reviewed on: 18th February 2018
Vgibbs's avatar
Vgibbs

Excellent policy for an excellent price

4
Easy to retrieve a quote through compare the meerkat. Site is easy to use and information is all understandable, not too much waffle + jargon. Quick and easy to adjust, read through and pay. Instant documents received on email. Reviewed on: 18th February 2018
Vgibbs's avatar
Vgibbs

Auto renewal but best rates

5
easy and good rates, beat all other quotes around too Reviewed on: 18th February 2018
asha's avatar
asha

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