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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Well handled transaction

The company representative was most helpful, and solved a slight issue, that was completely caused by myself. He followed up on each of my requests and made the process seamless. Would not hesitate to recommend this company. Reviewed on: 16th January 2018

Good fast service

Set up online was so easy and everything was clear to understand and quick to set up Reviewed on: 16th January 2018

Slick and efficient Service

No hassle service. If your prepared to stay with Policy Expert, then let them deal with the admin, sit back and put your feet up, because you don't have to lift a pen. Thank you. Reviewed on: 15th January 2018

Quick easy and great value

Found the whole experience very straight forward, easy to understand and easy to complete online Reviewed on: 15th January 2018

Fantastic and easy to use

The website is self explanatory and very easy to use. Very pleased with my quote. Reviewed on: 15th January 2018

quick and easy

pleasant to communicate with,a pleasure to deal with.would recommend. Reviewed on: 15th January 2018

Simple renewal, less than inflation increase year on year

Documents arrived, checked them through and despite the news headlines pleased to find the price hadn't really increased much at all. Reviewed on: 15th January 2018

Efficient, Comprehensive and complete satisfaction

When I checked other comparison sites I found it made complete sense to stay with someone that understood my requirements and at a price that still beat the others. Reviewed on: 15th January 2018

Efficient

Really good communication explaining everything and very efficient. Reviewed on: 14th January 2018

Renew

Very easy to renew.helpful staff found me a better deal Reviewed on: 14th January 2018

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