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Policy Expert : Home insurance reviews

4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Quick & Easy

5
Quick to sort out , for the same amount of cover it was so much cheaper than my last insurance. I saved £94.... I am all for saving money. Reviewed on: 21st January 2018

Quick and easy

5
A very good experience, quick and easy with an immediate response. Would highly recommend Reviewed on: 21st January 2018

Good prices

3
Easy to follow online . Great price for good cover Reviewed on: 21st January 2018

So far so good!

5
Very easy to take out a new policy through a compare website. Not quite the cheapest but I prefer that there are good reviews and a cheaper excess than many other sites. I haven't had to claim so can only comment on the service recieved to obtain insurance and so far I am more than happy. Reviewed on: 21st January 2018

easey

5
straight forward easy renewal at a good price Reviewed on: 21st January 2018

Excellent

5
Helpful customer service got straight through with no waiting time good price Reviewed on: 21st January 2018

Brilliant quality

5
Easy web page to get around no fuss no nonsense I had the same cover as my last insurance while saving over £50 I'm very impressed thank you Reviewed on: 20th January 2018

The experience was easy

4
I started on the journey towards obtaining insurance not knowing what to expect. However, within a very short time I could see the process was going to be easy By the end I had got a quote that was over 50% cheaper than the price I had been quoted by my current supplier. No, that's true, over 50%. Reviewed on: 19th January 2018

happy customer

5
God telephone manner, helpful, courtious, and very good value for all policies across the board, will use them again, highly recommend them to friends and family. Reviewed on: 19th January 2018

Fast and efficient

5
No stress no hastle no worries. Insurance set up in a matter of minutes. And no daft questions to answer. Reviewed on: 18th January 2018

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