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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick, easy with good coverage for the price

Very polite staff and no wait for an answer Reviewed on: 10th January 2018

A company who values loyalty

Had home insurance with policy expert now for approx. 5 years. no need to look at comparison sites - this is the only company I can think of who actually appreciates and rewards loyal customers with value and price. Long may this continue !! :):) Reviewed on: 9th January 2018

home buildings insurance

quick n easy competitive prices with peace of mind home cover Reviewed on: 8th January 2018

Easy Peasy

The website was easy and user friendly, took no more that 10mins from start to finish :) Reviewed on: 8th January 2018

Awesome experience

It was really good experience to buy policy Reviewed on: 8th January 2018

Would recommend

Great service and at a fantastic price Reviewed on: 7th January 2018

Very good service

Good experience and easy to use website Reviewed on: 7th January 2018

very efficient

insurance reviewed quickly and competitively Reviewed on: 7th January 2018

3 years a happy customer

Policy expert always delivers a great deal with quality cover. Sales Service is excellent and reviews say claims service is good too with an amazing scores on review sites. Reviewed on: 7th January 2018

Couldn't ask for more!

I have used the same company for our house and contents insurance and some car insurances over a number of years. This time I tried using Policy Expert and the process could not have been easier and I have saved £140 at the same time. Result! Thank you Policy Expert. Reviewed on: 7th January 2018

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