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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy renewal

Got my renewal through and it was so competitive I did not even bother trying a comparison between other insurance company's. Reviewed on: 15th December 2017

The yearly challenge!

The yearly challenge to renew my insurance was a pleasant experience for a change. Everything explained and questions answered. Already recommended Policy Experts to my sister. Very happy lady. Reviewed on: 15th December 2017

Straightforward, excellent customer service and good value too - thank you!

This is the second year we have insured our home through Policy Expert - effectively communicated policy update, informative documentation and excellent customer service. Reviewed on: 15th December 2017

Super easy

Really easy, friendly service. We called before exchanging and were given an email to reply to when done, we had a call back within ten minutes and had it sorted in another ten. Reviewed on: 14th December 2017

Competitive Price with no Comprimise

Very competitive cover with fantastic customer care Reviewed on: 14th December 2017

very good

really good service and very helpful Reviewed on: 13th December 2017

Great Value

I decided to go with Policy Expert after reciving a very high renewal quote off my current supplier. Policy Expert ofered me much better coverage at a much lower cost. Reviewed on: 13th December 2017

Car insurance review

Very simple to use, great service! Reviewed on: 13th December 2017

Excellent value for money

Quick and easy to o online , highly recommended Reviewed on: 13th December 2017

excellent

excellent straight forward to use service on line and very competitive prices Reviewed on: 13th December 2017

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