Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

View other Policy Expert products

4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Brilliant

I requested a call back on a specific date and time and as sure as I will ever be, the gentleman dealing with our insurance was on the phone as requested. He was so helpful and polite I don't think I shall ever bother to go anywhere else in future. Recommended. Reviewed on: 29th September 2017

Very reasonable and excellent cover. No fuss

I have purchased the home insurance with them last year and again this year. The renewing was easy, no fuss, and much more reasonable than others when I looked around for quotes. Reviewed on: 29th September 2017

Re-newing house insurance

The discussions were handled in a clear professional manner and all my questions were answered. Reviewed on: 28th September 2017

Best value for money and recommendations

Everything we wanted for our home insurance at a very competitive price and recommendations from high-esteemed comparison companies. Easy and very quick to set up. Easy to understand policy documents available instantly online. Would recommend. Reviewed on: 28th September 2017

Easy to arrange and competitive

Easy to arrange. Clear wording and competitive prices Reviewed on: 28th September 2017

So easy

Fantastic price, service and ease of use. Simple no more to be said.... Reviewed on: 28th September 2017

Extremely helpful and clear

The employee I spoke to was very helpful friendly and clear about all products and costs. There was no waffle and she was able to answer all my questions. Reviewed on: 28th September 2017

Extremely good value for money

My renewal reminder came and gave me plenty of time to search for any possible alternative. When I phoned Policy Expert they were quick (as always) to more than match my options. Reviewed on: 28th September 2017

Once again, competitive price, great service

For the 4th year in a row, I have renewed my policy automatically after doing the usual comparison searches and Policy Expert being the best for the cover I require. Reviewed on: 28th September 2017

Policy Expert

Always keeping me informed with newsletter and great prices would recommend to anyone Reviewed on: 28th September 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance (discontinued)
from LOOK Home Insurance (inactive company) 4.14 from 11 reviews
Home Insurance
from Intact Insurance (formerly RSA) 3.36 from 6 reviews
Home Insurance
from Dial Direct 4.24 from 13 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.67 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub