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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Very very helpfull company

5
So pleased you saved me 45% on my policy. Thank you. Reviewed on: 30th September 2017
Irene Jeffries's avatar
Irene Jeffries

Easy and plesent transaction

5
It was easy to get my home insurance Reviewed on: 30th September 2017
Sabina Mugford's avatar
Sabina Mugford

Auto renewed very early and not a great price

2
As per the title. They auto renewed my policy quite a while before it was due to expire and it's not exactly a great price. So they have my money before my policy has expired. Bang out of order in my opinion. Reviewed on: 29th September 2017
Daniel Mace's avatar
Daniel Mace

home insurance

5
Signed up on the Internet fast and easy process great prices too!!! Reviewed on: 29th September 2017
Paula barbour's avatar
Paula barbour

Brilliant

5
Really helpful staff with excellent value! Reviewed on: 29th September 2017
Pearce's avatar
Pearce

Reasonable and good coverage

4
Very happy with the purchasing process Reviewed on: 29th September 2017
Mel Barnes's avatar
Mel Barnes

Good

4
Very good insurance for home I love it price Reviewed on: 29th September 2017
Saqib ali's avatar
Saqib ali

Brilliant

5
I requested a call back on a specific date and time and as sure as I will ever be, the gentleman dealing with our insurance was on the phone as requested. He was so helpful and polite I don't think I shall ever bother to go anywhere else in future. Recommended. Reviewed on: 29th September 2017
Julie Balman's avatar
Julie Balman

Very reasonable and excellent cover. No fuss

5
I have purchased the home insurance with them last year and again this year. The renewing was easy, no fuss, and much more reasonable than others when I looked around for quotes. Reviewed on: 29th September 2017
Anwen Puw's avatar
Anwen Puw

Re-newing house insurance

5
The discussions were handled in a clear professional manner and all my questions were answered. Reviewed on: 28th September 2017
Ray Turner's avatar
Ray Turner

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