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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

I have insured my house and contents with Policy Eepert and been very sasisfied wirh service

5
I looked round different insurance companies and found that the quote I received was what I was looking for. This is the second year I have insured with this Company and have been very satisfied. I receive updates ever so often to keep me informed about different issues relating to my policy. Reviewed on: 26th September 2017

Great price great value and easy to sign uo

5
The policy on offer was way better value for.mk ey than anything else on the market. Singing up for it was seamless and when there was a query the staff could not have been more helpful 5 stars Reviewed on: 25th September 2017

Why waste time?

5
Clear sign up, effortless completion, job done = 365 days of peace of mind! Simples! Reviewed on: 25th September 2017

Great price

5
Normally when my insurance is due for renewal I shop around believing I can get a cheaper deal somewhere else but was pleasantly surprised that my renewal quote was cheaper than any other even when comparing it to similar on money supermarket.com. easy to renew Reviewed on: 25th September 2017

So easy to set up

5
I needed to confirm something which the form didn't ask. Everyone I spoke to was very nice and helpful. DG Reviewed on: 25th September 2017

So efficient

5
Very efficient online process. Emails are clear and concise. Online process was simple and self explanatory. Reviewed on: 25th September 2017

No fuss home insurance

4
Easy to set up and no problems. This was the best priced home insurance I could find. Reviewed on: 25th September 2017

Expert Help

5
Competitive price, all the cover you need, easy to apply and great help on hand if you need it. All you could ask for in a Home Insurance transaction. Reviewed on: 25th September 2017

Great fast service, easy to use online.

5
Fast set up, great value and so quick and easy to get. Website so easy to use, definitely will recommend! Reviewed on: 25th September 2017

very helpful

5
very quick , easy and hassle free Reviewed on: 25th September 2017

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