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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Totally Value for money without breaking swet.

5
Web site very easy for someone like me (with Alzheimer's) to use, thank you, it is so important not to be confused with form filling. Reviewed on: 24th September 2017
Steve Litchfield's avatar
Steve Litchfield

Great service

5
Quick, easy and a great price. What more could you want. Reviewed on: 24th September 2017
Keith Shuga Reay's avatar
Keith Shuga Reay

very easy to apply

5
found the website easy to find and use would recommend it. Reviewed on: 24th September 2017
teresa newman's avatar
teresa newman

Easy Renewal

5
Had a good price last year so expected the renewal to be substantially higher. Okay there was a slight increase, but on shopping around found the renewal quote to still be very competitive. Not only was the renewal quote very good but the actual renewal process was very easy and very quick. Received confirmation of renewal details by email and hard copy by mail and when the renewal was complete received confirmation of completion. Reviewed on: 24th September 2017
Roy Brace's avatar
Roy Brace

Cheap comparison

5
Overall same coverage but came in the cheaper than the others. So far so good Reviewed on: 24th September 2017
Michael phillips's avatar
Michael phillips

Lots for less

5
Easy to buy. Many things included Reviewed on: 24th September 2017
Arturs Aleksis's avatar
Arturs Aleksis

Lots for less

5
Good competitive price. Lots of things included and easy to buy Reviewed on: 24th September 2017
Arturs Aleksis's avatar
Arturs Aleksis

Helpful friendly and polite

4
When Making my phone call to re new our policy I found our agent to be helpful friendly and polite Reviewed on: 23rd September 2017
Tina Jenner 's avatar
Tina Jenner

Too soon to mention

4
Product seems fine good coverage ,good price friendly service Reviewed on: 23rd September 2017
Tony Wishart's avatar
Tony Wishart

Helpful Polite and friendly

4
Lewis the young man that we spoke to was helpful polite and friendly and gave us all the answers we needed . Reviewed on: 23rd September 2017
Tina Jenner 's avatar
Tina Jenner

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