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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy WebSite Experience to Book coverage

Easy WebSite Experience to Book coverage Reviewed on: 2nd August 2024

Great Value

Ease of use of website and great value, peace of mind that it is a reputable company Reviewed on: 2nd August 2024

Amazing easy system helpful staff and time efficient

Amazing easy system helpful staff and time efficient Reviewed on: 2nd August 2024

First Time Buyer

As a first time buyer it was easy to set up insurance for our home. Reviewed on: 2nd August 2024

I have found them cheapest overall insurance company.

I have found them cheapest overall insurance company. Reviewed on: 2nd August 2024

Reliable and affordable pleased with their products...

Reliable and affordable pleased with their products and always helpful Reviewed on: 2nd August 2024

Excellent Service and Great Savings

I received excellent service and enjoyed a really good savings on my insurance and would hope to continue using your service . I recommended you service straight away to my sister and she took out insurance with you Reviewed on: 2nd August 2024

Mr KK Tam

Quick and user friendly experience upon application my policy. Reviewed on: 2nd August 2024

Great service Happy with everything

Great service Happy with everything Reviewed on: 2nd August 2024

Excellent customer service

Excellent customer service and I would recommend to family and friends Reviewed on: 2nd August 2024

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