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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9125 reviews)

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4.76

Based on 9,125 reviews, last reviewed 14th Aug 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9125)

Excellent service, so easy to work with

Excellent customer service, cant believe the cost and how straight forward it all has been - Thank you! Reviewed on: 13th September 2017

Excellent Phone Service

Called the call centre, explained the situation and as was agreed 45 days later took the policy for m new property. Proof would be in the pudding, but hopefully would not need to make a claim and that they hold the pricing if no claims are made. But nice to know that we are covered in the event of anything happening. Reviewed on: 13th September 2017

Very professional

Have insured my house with policy Expert since 2013. They have consistently offered the most competitive quote. Although I have never had to make a claim, their call centre dealt with my enquiries in a prompt and friendly way. Reviewed on: 13th September 2017

pe

so far so good have yet to claim hope it stays this way great price Reviewed on: 13th September 2017

Extremely helpful

I needed to ring policy expert to confirm a few things before proceeding with a very good online quote just to be sure, and the lady i spoke to was extremely helpful and friendly. As a result i signed up. Reviewed on: 13th September 2017

excellent service

So far, easy to access and deal with. Reviewed on: 13th September 2017

Home insurance made easy

excellent service.....never looked back......so straightforward and cheap as chips!! Reviewed on: 13th September 2017

Friendly

Very friendly Always helpful Reviewed on: 13th September 2017

Great Service

Hassle free service, will definitely use again, thanks. Reviewed on: 13th September 2017

Quick, easy, helpful, great price

Insurance was arranged for us after purchasing a house, the process was really easy and everything was fully clarified about was what involved in the policy. Very helpful staff. Reviewed on: 13th September 2017

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