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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent very good, I'm really impressed, this is a...

5
Excellent very good, I'm really impressed, this is a fantastic service and I definitely recommend it given the current climate. Reviewed on: 2nd August 2024

Good price

5
Reasonable price and easy to use Reviewed on: 2nd August 2024

Very easy to take out a policy and I like that I cou...

5
Very easy to take out a policy and I like that I could combine buildings and contents into one for more that half the price of my existing policies! Reviewed on: 2nd August 2024

Quick and easy to setup.

5
Quick and easy to setup. Well priced. Reviewed on: 2nd August 2024

Easy to deal with,friendly service

5
Easy to deal with,friendly service Reviewed on: 2nd August 2024

Quick & easy

5
Quick and easy good value for money Reviewed on: 2nd August 2024

Lowest insurance provider on compare market website.

4
Lowest insurance provider on compare market website. Everything I needed for my motor insurance good value for money. Reviewed on: 2nd August 2024

No hassle insurance and straightforward

5
No hassle insurance and straightforward Reviewed on: 2nd August 2024

Easy, Brilliant, Cheap - all that you want from an i...

5
Easy, Brilliant, Cheap - all that you want from an insurance policy. Reviewed on: 2nd August 2024

I haven’t had to make a claim but what I pay each mo...

5
I haven’t had to make a claim but what I pay each month is reasonable. Reviewed on: 2nd August 2024

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