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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Superb company

What a tremendous well run company. Really incredible staff who looked after my needs with care and attention. And to top it off very competitive prices. Reviewed on: 9th September 2017

House insurance

Competitive policy providing good and easy renewal services Reviewed on: 9th September 2017

professional

Professional and friendly service knowledgeable staff Reviewed on: 9th September 2017

A great price

I have been with Policy Expert for two years and they have always been very easy to speak to and if i wanted to add or query The information I got they have made it easy to come to a decision and the price has always been hard to not like So I would definitely would recommend them to my friends or family Reviewed on: 8th September 2017

Great value home insurance

Looked at all the competition and policy expert were offering the best cover at the best price Reviewed on: 8th September 2017

Hassle free home insurance

I've been with with Policy Expert for the past two years now and I can honestly say I'm been nothing but happy with the service I have received. It has been a completely happy experience with the staff knowledgeable and polite. Reviewed on: 8th September 2017

Home Insurance

Sufficient renewal notice given enabling to compare other companies. Renewal easily arranged and documentation clear to understand. Reviewed on: 8th September 2017

Renewing home insurance

I received my renewal quote through the post. I phoned up and got through straight away. Spoke to lovely person who knocked £10 off my quote. All sorted in a friendly and efficient manner :-) Reviewed on: 8th September 2017

RENEWAL

Nice & easy everything done by POLICY EXPERT. They find us the best quote for our needs and they always deliver the best price! Reviewed on: 8th September 2017

Great deal

Over £120 savings with Policy Expert over my previous provider and included legal fees + extras that my previous provider charged as additional options. Already recommending Policy Expert ti my family as an alternative insurance provider. Reviewed on: 8th September 2017

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