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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Fantastic home insurance product

5
Great premium and value for money home insurance product. Reviewed on: 7th September 2017

Quick and comprehensive

4
Only service that included legal cover as started and very quick to buy the cover. Reviewed on: 7th September 2017

Hassle free insurance

5
Pleased with policy expert, hassle free, easy to see terms / explanations. Customer service pretty good too, phone was answered within about 10 seconds. Reviewed on: 7th September 2017

Quickly satisfied

4
Easy to access and easy p purchase with no nasty surprises. Reviewed on: 7th September 2017

Great and easy qoute

5
Liked the service and simplicity of getting and retrieving qoutes Reviewed on: 7th September 2017

Excellent service.

5
No problems at all when i bought my house insurance on compare the market.com...exvellent sevice. Reviewed on: 7th September 2017

Easy to set up

5
So easy to set up and renews each year at an affordable price Reviewed on: 7th September 2017

Good value no fuss

5
Good value product with good levels of cover. Reviewed on: 7th September 2017

Rewarded for being a loyal Customer

5
Being a loyal customer with no claims to date, Policy Expert gave me a discount on my Renewal Policy. I would say this is very fair and encourages you renew with them over and over again. Reviewed on: 7th September 2017

Great Price hopefully - Great Product

4
Was looking to beat my renewal quote for House & Contents Insurance. Did a quote with Policy Expert and was pleasantly surprised. Covered all areas I required plus saved over £80 on my renewal price - BONUS!! Reviewed on: 7th September 2017

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