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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9152 reviews)

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4.74

Based on 9,151 reviews, last reviewed 2nd Sep 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Professional and reasonable Easy to contact. Insurance usually reduces each year when policy renews Reviewed on: 2nd September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9152)

Great value home insurance

Looked at all the competition and policy expert were offering the best cover at the best price Reviewed on: 8th September 2017

Hassle free home insurance

I've been with with Policy Expert for the past two years now and I can honestly say I'm been nothing but happy with the service I have received. It has been a completely happy experience with the staff knowledgeable and polite. Reviewed on: 8th September 2017

Home Insurance

Sufficient renewal notice given enabling to compare other companies. Renewal easily arranged and documentation clear to understand. Reviewed on: 8th September 2017

Renewing home insurance

I received my renewal quote through the post. I phoned up and got through straight away. Spoke to lovely person who knocked £10 off my quote. All sorted in a friendly and efficient manner :-) Reviewed on: 8th September 2017

RENEWAL

Nice & easy everything done by POLICY EXPERT. They find us the best quote for our needs and they always deliver the best price! Reviewed on: 8th September 2017

Great deal

Over £120 savings with Policy Expert over my previous provider and included legal fees + extras that my previous provider charged as additional options. Already recommending Policy Expert ti my family as an alternative insurance provider. Reviewed on: 8th September 2017

Fantastic home insurance product

Great premium and value for money home insurance product. Reviewed on: 7th September 2017

Quick and comprehensive

Only service that included legal cover as started and very quick to buy the cover. Reviewed on: 7th September 2017

Hassle free insurance

Pleased with policy expert, hassle free, easy to see terms / explanations. Customer service pretty good too, phone was answered within about 10 seconds. Reviewed on: 7th September 2017

Quickly satisfied

Easy to access and easy p purchase with no nasty surprises. Reviewed on: 7th September 2017

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