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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very good and informative.

Policy expert gave me home insurance at a reasonaible price. They provided what l was looking for and did keep asking to but on add on's. Reviewed on: 16th August 2017

Home Insurance renewal

Very easy to do with clear unambiguous guidance on what i was purchasing Reviewed on: 16th August 2017

Very happy customer

Delighted with the service I have received from Policy Expert so far! Great company; easy to deal with. Very competitive rates. Reviewed on: 16th August 2017

Great Service

The member of staff I spoke to was polite and knowledgeable. The cover is everything I need and seems good value. Thank you. Reviewed on: 16th August 2017

Excellent service

Quick and efficient - everything you want from an insurance company. Reviewed on: 16th August 2017

Great customer service and wait times

Found similar policy elsewhere slightly cheaper. Matched and when compared included extras way beat the next best quote. Staff were friendly and responsive, one of the better insurance companies I've had to deal with. Reviewed on: 16th August 2017

Excellent valu for money

Searched using compare the market and then visited the site the insurance had everything i was looking for at a very competitive price. Reviewed on: 16th August 2017

Great value policy

Great value home insurance policy with very good cover. Easy to navigate the online system. Would recommend. Reviewed on: 16th August 2017

Great company

matched a comparison quote more or less, cheaper than last year! Reviewed on: 16th August 2017

The 3rd renewal

Keep me up to date with emails. No problems with them. Renewing for the 3rd time with them. Reviewed on: 16th August 2017

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