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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,149 reviews, last reviewed 22nd Aug 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026
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P

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Great service

5
Staff were very good would recommend policy expert Reviewed on: 5th August 2017
Barry Agnew's avatar
Barry Agnew

Friendly service

5
Friendly service competitive price easy sorted. Reviewed on: 5th August 2017
Stephen Bartholomew's avatar
Stephen Bartholomew

so cheap

5
The Cheapest quote I got was from Policy Expert. I had my building and contents insured with Sainsburys insurance. Paying £360 year. On renewal it went up by over £100. Got it for £120 with Policy Expert. Massive saving! Thank you Reviewed on: 5th August 2017
Helena Charous's avatar
Helena Charous

Courtesy and thorough

4
Excellent response to query and a good outcome Reviewed on: 5th August 2017
Vivienne Hobman 's avatar
Vivienne Hobman

Courtesy and thorough

4
Excellent response to my query with a positive outcome Reviewed on: 5th August 2017
Vivienne Hobman 's avatar
Vivienne Hobman

A lengthy diatribe on the phone when attempting just to renew

4
It seemed to me that I was being subject to on-selling Reviewed on: 5th August 2017
Geoff Loydon's avatar
Geoff Loydon

Very easy to renew

5
Very professional and easy to renew Reviewed on: 5th August 2017
Anthony Nwokolo's avatar
Anthony Nwokolo

Good Customer Service

5
Went through all the different types of Insurance and explained everything thoroughly for me. Came out a little more expensive than I thought it would be but compromised and agreed on the price. All in all a satisfied customer. Reviewed on: 5th August 2017
Vivien McCarthy's avatar
Vivien McCarthy

Very happy

5
I've saved money by switching my home insurance. My policy is much better also with legal assistance and home emergency care free for 12 months. Reviewed on: 5th August 2017
Cheryl Minter's avatar
Cheryl Minter

Best price

4
Policy expert were the best priced home contents and building insurance on go compare. I also get a £25 Amazon voucher in a months time. Reviewed on: 4th August 2017
Lynn Dobson's avatar
Lynn Dobson

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