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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9119 reviews)

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4.79

Based on 9,119 reviews, last reviewed 31st Oct 2024

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9119)

COMPREHENSIVE SERVICE

Took out home insurance found it very easy to comprehend terms and conditions and to download and review documentation. Would recommend this company. Reviewed on: 31st July 2017

Great simple service for insurance

Very simple, slick service. Terms very clear and easy to draw comparison. All other previous great reviews a great indicator thanks Reviewed on: 31st July 2017

Very easy

All very straight forward . Documents emailed very convenient Reviewed on: 31st July 2017

Easy and straightforward

Renewed without having to lift a finger - brilliant! Reviewed on: 30th July 2017

simple quick and a very good price

I have recently purchased a home insurance with policy expert. They were a £100 cheaper than my renewal with another insurer and also included in the price were: legal cover and home emergency cover which I would have to pay extra £28 and £24 pounds respectively more with my previous insurer. Overall im happy with the price and the process. Reviewed on: 30th July 2017

Reasonable easy experience

Easy to deal with and straight forward Reviewed on: 30th July 2017

Helpful and knowledgeable and did exactly as they said they would.

I have been so impressed with Policy Expert Home insurance. I have bought home insurance for my first house, money is tight and I first bought Policy Expert Home insurance as they were the cheapest and the best package(House insurance included legal cover and home emergency) I initially purchased my insurance too early(before exchange of contracts). Customer service were very helpful in advising me when to purchase my insurance, and immediately refunded my money. When I had exchanged contracts I called customer service, who were very helpful again and immediately set up my home insurance policy, and as requested did a letter for my mortgage company. The whole process was easy. There was NO waiting on the phone, NO passing from one department to the next. They were helpful and knowledgeable and did exactly as they said they would. I would like to say a thank you for helping me purchase my first ever home insurance and I would definitely recommend Policy Experts. Reviewed on: 30th July 2017

Easy to sort, good value.

Easy to sort and good value for money. Would use again if the price was right. Reviewed on: 30th July 2017

very helpful staff and simple to renew

Renewal quote was very competitive but unfortunately there was a problem taking payment. Received a call from a lovely lady who went through all the policy details and even managed to reduce the quote. Gave over updated payment details and all went through fine. Would recommend. Reviewed on: 29th July 2017

Excellent customer service, always a good start!

After completing a comparison website and ring policy expert and admitting that because I'd not heard of the company I was a bit sceptical. Was then reassured with the amount of information I was supplies and the huge savings I've made but with more cover. Excellent customer service which I hope will carry on throughout. Reviewed on: 29th July 2017

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