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Policy Expert : Home Insurance reviews

4.79
Based on 9,119 reviews, last reviewed 31st Oct 2024
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024
Vinay G's avatar
Vinay G

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

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Policy Expert Home Insurance reviews (9119)

a good and easy company to set up insurance with

4
we contacted the company to set up home insurance through compare the market, the costomer service rep we spoke to was helpful and friendly. We were told about all extras we could add on and upgrade our cover if we wanted to. Reviewed on: 25th July 2017

Competative

4
Easy to join and renew, renewal price was more than previous year and more also more than quoted elsewhere. However after calling to cancel they came down in price at £5 more than my other quotes and so i stayed with them. No issues review as we havent had to claim though them. Reviewed on: 24th July 2017

Quick, simple, helpful and cheapest out there

5
Policy expert were very helpful in completing our house insurance. The lady we spoke to was very kind and friendly. We also looked about and could not get insurance at the same level for the price! Reviewed on: 24th July 2017

Nice competitive friendly company

5
Very pleasant and helpful customer service, nothing too much trouble. A very good price, doesn't take very long and happy with the insurance product. They send an online news letter every month too. Reviewed on: 24th July 2017

Good service, decent product

4
I don't like haggling so would prefer to be offered the best price without calling. But overall happy with the deal I got, with extra cover thrown in. Reviewed on: 24th July 2017

Quick, expert, cheap, great terms, lots of things covered

5
Cheap. I got a call back. Everything was explained that I didn't know. Great deal Reviewed on: 24th July 2017

Home Insurance experience

5
I tried to complete my Home Insurance quote online, but unfortunately l was unable to do it online. So I phoned Policy Expert directly and spoke to Josh who firstly confirmed that the price quoted online was still valid, which I was really pleased to hear as it was very reasonable. Josh then took me through all the details to confirm they were correct and also the technical stuff which a customer needs to be told, in total it took just under half an hour. Very impressed with Josh's attitude, knowledge and professionalism. Very pleased with the Quote price, Staff and Company, would diffinately recommend trying them. Reviewed on: 24th July 2017

Easy straightforward

5
Easy to use website. Form took only a few minutes to complete. Excellent customer experience Reviewed on: 24th July 2017

everything I need in my cover

4
Easy to setup and good price. Increase in 2017 not a high % and legal still offered as free add on. Reviewed on: 23rd July 2017

This will be my first call next year

5
My insurance quote had risen by around 60% from last years price. I shopped around and found Policy Expert. Appropriate name! There were a couple of things I was not sure of and the adviser proved himself to be an expert and reassured me throughout! Absolutely spot on! And the price? Around half of my present insurers quote. Actually less than their last years price! 100% satisfied. Thank you Policy Expert. Reviewed on: 23rd July 2017

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