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Policy Expert : Home Insurance reviews

4.79
Based on 9,119 reviews, last reviewed 31st Oct 2024
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024
Vinay G's avatar
Vinay G

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9119)

Reactive to questions and appears to be sound value

4
I stated that I had received better quotes than that on my renewal letter and your agent identified that the excess on the quotes was different. When I said that I was content with this excess, the agent re-calculated the premium and this proved to be cheaper than the other quotes. Reviewed on: 26th July 2017

Quick and simple insurance.

5
Quick and simple insurance cover. No hassle, good links and calculators. I found the sight easy to use, time to think things over before the next step. Documents were quick to follow with a good 14 day cooling off period to change things if required. Well worth trying, very good value for money. Reviewed on: 26th July 2017

Second year with policy expert, good price

4
Polite,friendly,efficient and quick from Sam at customer service . . As this is my 2nd year with them as yet i haven't had to make a claim so only if this happens I can then decide how efficient they are at dealing with any possible future claims. The price was very good. Reviewed on: 26th July 2017

no nonsense, quick and easy

4
Operator knew her subject, found my details immediately and was very clear on the comparative costs Reviewed on: 26th July 2017

Easy renewal process

5
I received my renewal notice by post. Increased by 8% so I phoned to query. Premium instantly reduced to just less than last year. No quibble. It pays to ask. I have never claimed so can only comment on renewals process, but you only find out how good your insurer is when you make a claim. I have high expectations. Reviewed on: 26th July 2017

Home Insurance policy

5
best price, comprehensive cover included, no hassle getting it arranged. Cant argue with that Reviewed on: 26th July 2017

simple and very good

5
very simple to get the quote which covers the basis and is very competitively priced as well. Reviewed on: 25th July 2017

Easy to use website and although not the cheapest by far the best cover and customer reviews

4
Used a price comparison website to find a cheap insurance policy quote and although policy expert was not the cheapest we could find the cover was good and other customer feedback seemed to be good after claims were made. Overall I'm quite happy to use policy expert as we have insured with them previously and probably will do in the future Reviewed on: 25th July 2017

home insurance

5
excellent service from the provider all emails sent with correct attachments and information Reviewed on: 25th July 2017

householder insurance

4
it was quick and easy and all done via email the renewal documents have been attached to email and sent promptly Reviewed on: 25th July 2017

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