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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Saved a fortune

Easy to sort and saved me nearly half the cost of my renewal. Reviewed on: 3rd August 2017

Fast and easy

It took very little time and had a comprehensive policy Reviewed on: 2nd August 2017

Quick & Easy

Very user friendly website. Questions easy to answer. Best deal all round saving me £300 on my home insurance renewal! Reviewed on: 2nd August 2017

Very competitive

Easy website to use, didnt take too long and very competitive with prices. Saved £120 on my renewal quote! Reviewed on: 2nd August 2017

Top Notch Policy and OnLine Service

Your website remembered my details from a previous occasion and it was very easy going through the OnLine application form as all I had to do was change information that was no longer current. The policy was 50% cheaper than my renewal quote and included accidental damage and legal cover. Excellent! Reviewed on: 2nd August 2017

Good prices

Went through compare the market to get quotes policy expert provided the best quote covering what I wanted Reviewed on: 1st August 2017

excellent experience

everything was clear, easy to set up and I liked the free added extras Reviewed on: 1st August 2017

Great

Everything done so quickly without even having to make a phone call Reviewed on: 1st August 2017

Confused

I had no problem in completing the form for Home Insurance. The confusion came when I received 2 confirmation emails for my policy. First stated "What you've bought Home Emergency £0.00 Insurance premium tax £0.63 Total payable £0.00 2nd stated Home emergency £0.00 Insurance premium tax £0.07 Total payable £0.00 I have no idea what that was all about. Reviewed on: 31st July 2017

Easy renewal

When i was notified my renewal was due, i automatically presumed I would get this cheaper if i shopped around, which I did... however, Policy Expert still showed the cheapest. Therefore very easy to renew- do nothing and its all done for you. Great and easy. Reviewed on: 31st July 2017

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