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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

I received a good quote and very happy with the...

I received a good quote and very happy with the service Reviewed on: 2nd August 2024

Been with policy expert for years.

Been with policy expert for years. Customer service is excellent and price cannot be beaten. keep doing what your doing guys!! Reviewed on: 2nd August 2024

Good price & good service.

Good price & good service. Very reasonable price for policy. Reviewed on: 2nd August 2024

Simple and easy to use, good prices.

Simple and easy to use, good prices. Reviewed on: 2nd August 2024

Great service

Search many sites found Policy Expert to have the best cover I required easy to use website and best of all value for money Reviewed on: 2nd August 2024

Easy to use service.

Easy to use service. Never made a claim though. Reviewed on: 2nd August 2024

Excellent company

Easy to deal with keenly priced which is what one looks for Reviewed on: 2nd August 2024

Very easy transaction

Very easy transaction with clear policy wording Reviewed on: 2nd August 2024

Good service and good company

Good service and company, efficient and easy when completing. Very happy and would use the company again and recommend to family and friends. Reviewed on: 2nd August 2024

Affordable, no fuss home insurance.

Affordable, no fuss home insurance. Does exactly what I need them to do. Reviewed on: 2nd August 2024

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