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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value

Good value for your money. Never had any issues. Reviewed on: 2nd August 2024

Great value and easy to set up my cover.

This was my first home insurance policy and was extremely easy to set up. Policy expert kept me updated with emails and they were very competitive on their premium price and also their value concerning what they offered ed within the policy. I would recommend them and also use them again for future insurance cover. Reviewed on: 2nd August 2024

A Pleasure to do business with !!

I found it necessary to amend my policy which was very economical and excellent value to purchase and was astonished by the ease and efficiently my request but promptly dealt with by a most pleasant and knowledgeable customer services operative. Reviewed on: 2nd August 2024

Easy to use website and competitive pricing

Easy to use website and competitive pricing Reviewed on: 2nd August 2024

A good insurance company.

I was very pleased with the service. No nonsense and efficient. Reviewed on: 2nd August 2024

I received a good quote and very happy with the...

I received a good quote and very happy with the service Reviewed on: 2nd August 2024

Been with policy expert for years.

Been with policy expert for years. Customer service is excellent and price cannot be beaten. keep doing what your doing guys!! Reviewed on: 2nd August 2024

Good price & good service.

Good price & good service. Very reasonable price for policy. Reviewed on: 2nd August 2024

Simple and easy to use, good prices.

Simple and easy to use, good prices. Reviewed on: 2nd August 2024

Great service

Search many sites found Policy Expert to have the best cover I required easy to use website and best of all value for money Reviewed on: 2nd August 2024

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