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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

So far, so good

5
Not tested for claims yet, thankfully, but easy to set up policy and good communication Reviewed on: 2nd August 2024

The go-to Insurance Company.

5
Friendly and knowledgeable staff - always happy to assist with any queries. Reviewed on: 2nd August 2024

Cheap and get everything in reasonable price and cov...

5
Cheap and get everything in reasonable price and cover everything Reviewed on: 2nd August 2024

Very easy to find a good deal with them.

5
Very easy to find a good deal with them. Process of signing up was very smooth. Delighted with price which was significantly better than previous supplier’s renewal offer. Reviewed on: 2nd August 2024

I have had no issues with policy expert and they wer...

5
I have had no issues with policy expert and they were considerably cheaper than competitors. Reviewed on: 2nd August 2024

Easy to setup good service value for money would rec...

5
Easy to setup good service value for money would recommend Reviewed on: 2nd August 2024

Found taking out this insurance policy nice and easy.

5
Found taking out this insurance policy nice and easy. And good value for money . Having shopped around, I had no doubt that this was the best policy for us. Reviewed on: 2nd August 2024

Fab and easy.

5
Fab and easy. I have had no issues and they have been helpful. Reviewed on: 2nd August 2024

Happy Customer

5
I searched for a quote from several companies but no one could better my quote from you Reviewed on: 2nd August 2024

Best value for money on the market

4
Best value for money on the market Reviewed on: 2nd August 2024

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