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Post Office: Travel Money reviews

Name: Travel Money
Rating: 3.38 (34 reviews)

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3.38

Based on 34 reviews, last reviewed 2nd Apr 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

44%

15%

29%

Latest highest rating:

4

Always seem to get quite good rates. Always seem to get quite good rates from the post office Can be long, queueing times occasionally Reviewed on: 2nd April 2024

Latest lowest rating:

1

Post Office Travel Money Card - be warned Got the PO Travel Money Card to use in Australia. 1st two transactions were rejected. 24/7 help line asked me to call back during UK working hours! ... Read more Reviewed on: 30th October 2023

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About the Travel Money

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Post Office travel money reviews. If you've used Post Office travel money before, why not write YOUR own review? You can help other travellers looking for honest Post Office travel money reviews.

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Post Office Travel Money reviews (34)

Always seem to get quite good rates.

Always seem to get quite good rates from the post office Can be long, queueing times occasionally Reviewed on: 2nd April 2024

Post Office Travel Money Card - be warned

Got the PO Travel Money Card to use in Australia. 1st two transactions were rejected. 24/7 help line asked me to call back during UK working hours! Was told there is a known problem and if I went to an ATM to check my balance and then withdraw some cash it would be ok. Balance enquiry on ATM didn't work. Next call to help line and someone else told me the problem was with the shop not the card but it would work in ATM. Withdrew some cash at the ATM ok, but got charged $10.60 on a $100 withdrawal. However, after this the card did work flawlessly but it had taken 3 international calls to resolve what is apparently a known problem. Completely unacceptable. Reviewed on: 30th October 2023

Worst Rate - Terrible Denomination of Note Given

I placed an online order for Euros, which I had done last year. Last year I picked up at the branch and they counted the money out for me. This year the order came in a sealed envelope and when checked they had mainly given me 50 Euro notes as a denomination, which is totally unacceptable for using in bars, shops and restaurants abroad. Do they think I drink champagne and caviar every day to warrant such large denomination notes, useless!! When I rang to try and resolve, they were less than useless, said nothing they could do, this service is operated by First Rate centrally and they decide on the notes issued. I said could I go into a local branch to exchange some of the 50s to lower denominations. They said they had no influence over instructing a local branch to do this and it might even be viewed as fraud. Therefore avoid at all costs, unless your purchases are always extremely high. Fist Rate, what a joke, more like worst rate!! Reviewed on: 3rd July 2023

Handy card for USA but dreadful exchange rate to top it up use it again

I used this card for a trip to the USA, the exchange rate was competative, and found it delightfully easy to use as it was accepted almost everywhere I went, such as hotels, restaurants, shops, supermarkets and pubs. The only place I found not accepting this card was petrol stations. The big dissapointment is that when I went to top it up the rate was over 10% LOWER that the best deal for cash. that means a whopping £100 difference in £1000. I am not using it again..... Reviewed on: 4th February 2023

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