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Post Office: Credit Card reviews

2.14
Based on 104 reviews, last reviewed 9th Oct 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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18%
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9%
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4%
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8%
See only 1 star reviews
61%

Latest highest rating:

5

Very easy to communicate with and an easy to use... Very easy to communicate with and an easy to use app Reviewed on: 23rd August 2024
Naomi A's avatar
Naomi A

Latest lowest rating:

1

Customer service is so bad trying to change address... Customer service is so bad trying to change address no email, no phone,you have to do it by post & royal mail are so bad at getting post delivered Reviewed on: 9th October 2024
Lee 's avatar
Lee

About this product

Post Office Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Post Office customers like? Find out more about the Post Office Credit Card by reading our trusted Smart Money People reviews. You can also write your own Post Office Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work b...

Post Office Credit Card reviews (104)

Review of the Post Office, Credit Card:

Best card for use abroad

5
This is an essential card when travelling abroad - you can use it in any country's currency, and there are no heavy charges to convert it to sterling. Of course the balance should be paid off every month to avoid paying interest, but since you will have included this in the budgetting of your holiday it should not be a problem. Reviewed on: 23rd April 2016

Good company

5
Had no problems with company easy to use Reviewed on: 21st February 2023

Scammers

1
Reference: 9975072721257435 Received an email on my Clear Score credit file account saying I have pre-approved offers and to apply with confidence. Applied for a Post Office credit card and was told card will arrive 'soon' with pin number. Got the card and pin and tried to activate it using their phone line. Taken to fraud department - man with heavy indian accent asking me if the application was genuine. Found out Post Office C Card is supplied by Capital One. I already have a ... Reviewed on: 9th January 2023

FRAUD WARNING SCAMMING CUSTOMERS

1
just signed up for card and new mobile number and few days after received calls from indian scam call center saying my name and address trying to extract credit card and bank details . on 3 occassions from 2 indian women and 1 indian man seperate calls . i reported today to capital one , whos indian call center team was just like ow no no no . we will take it as feedback when staff members are taking information names addresses and phone numbers from new applications department ... Reviewed on: 8th October 2022

Impossible to contact

1
I needed to change some personal details and tried to get online. The new PO credy card says Java on it, but all the websites to took me to Capital One. I tried four different numbers, but they either all said the Customer lines were now closed, or else the line wnt dead. 50 minutes wasted just to get totally frustrated. Reviewed on: 8th October 2022

Fairly Productive

3
Credit facilities provided by Post Office are simply not beneficial as it always the barest minimum limit you get however the services are simply straight forward. Reviewed on: 8th July 2022

Great service!

5
Customer service excellent. Always able to talk to someone straight away and customer service agents are very helpful. Reviewed on: 13th March 2022

Just great

5
Very easy to apply and fast acceptance. Highly recommended. Took a huge weight from my shoulders Reviewed on: 11th March 2022

So quick and easy

5
Got a decision very quickly with a sensible credit limit and got the card in days. I was very impressed with the service Reviewed on: 11th March 2022

Easy application

5
Very happy using post offices credit card Reviewed on: 11th March 2022

Great card

5
It's quick and simple to use and will definitely stick to it Reviewed on: 11th March 2022

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