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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Really good service

5
At the height of the pandemic my cat hurt his tail and had to be rushed to the vets. We did the paperwork online and even with their service being slower than normal they were able to sort out the insurance payout quickly and efficiently with no hassle. Having been with other vets before, this is the first time I needed to use the insurance and am so glad that Purely Pets was the company I was with when it happened. Not only that but that are reasonably priced even with the premium package, I am not planning on leaving them any time soon! Reviewed on: 29th June 2020

Prompt service

5
Have had to make a few claims for my Beagle! Each claim was dealt with in a swift manner and I was kept informed throughout. Despite the claims I have made the premiums have remained very competitive. I would have no hesitancy in recommending Purely Pets and in fact already have! Reviewed on: 29th June 2020

Brilliant service

5
Very easy service to use Much cheaper than my renewal from previous insurance company Reviewed on: 29th June 2020

good value for money

4
My policy was cheaper than my last provider, it is good value for money. Reviewed on: 29th June 2020

Great price and clear explanation

5
This is my first experience with pet insurance. It was very simple to select what type of care I would like and the cost of each add on. I am yet to claim but I’m confident knowing that my little one is protected by purely pets Reviewed on: 29th June 2020

Great value

4
Fortunately not needed to claim but finding the perfect fit was made easy by the team Reviewed on: 29th June 2020

Excellent service

5
Always acknowledge claims , update on progression through to settlement Reviewed on: 29th June 2020

The right cover for my elderly cat

5
I know that should anything happen to my cat who is 18 years old!...(god forbid), that I have the cover to pay for any treatment required. I have been with Purely Pets for many years and am happy knowing that I don't have to worry about large vets bills if they crop up. Reviewed on: 29th June 2020

Very efficient company

5
Good value for money and the cost of insurance not sky high like some of the others I have dealt with over the years. Reviewed on: 29th June 2020

Easy to contact and always helpful

5
Very straightforward process. No problems in contact via phone. Always helpful and quick payouts after application. Reviewed on: 29th June 2020

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