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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Perfect for my dog

5
I'm happy with this insurance, easy comunicate and sort everything. Reviewed on: 29th June 2020

Great Customer Service

4
Lovely team at Purely Pets. And can combine claims for the same issues to make like easier. Brilliant service. Reviewed on: 29th June 2020

Super service

5
We have been with purely pets for many years insuring our two dogs and have never had a problem. Quick to settle a claim and always there to resolve and help with any questions. Have recommended Purely Pets to many of my friends and family. Great service Reviewed on: 29th June 2020

Purely Pets -Purely Perfect

5
From the competitively priced quote to the ongoing excellent customer services I have been very happy with Purely Pets. There is always an emotional content to every conversation about my dog and this is not lost on Purely Pets making each contact very personal to me and my situation. Great service! Reviewed on: 29th June 2020

Great service

5
Great service and the customer support is amazing Reviewed on: 29th June 2020

Reasonably priced

5
Thankfully never had to claim, but this has kept our premiums low. Reviewed on: 29th June 2020

Easy to deal with

5
I had a very expensive claim where my cat was referred to a specialist and everything has gone through claim-wise without a hitch. I haven’t needed to speak to many people but those I have were pleasant and polite. Payments were made to the insurer in a good time Reviewed on: 29th June 2020

Great value for money & friendly service

5
Took out Purely Pets insurance for my Irish Wolfhound after shopping around a bit. Found they offered a really good package for a fair price & monthly payment which was helpful. Had to make a claim in December which was very easy to do and when I called to check on the status the lady was very helpful and explained the process and apologised for the delay due to the Christmas break. Even though it took a little longer my claim was settled and paid into my account without any issues which was great. Reviewed on: 29th June 2020

Comprehensive cat cover

5
Whilst I’ve not needed to submit any claims as yet , I can vouch for a courteous and comprehensive service with helpful advice. I would certainly recommend Purely Pets! Reviewed on: 29th June 2020

Brilliant

5
Reasonably priced insurance for our new puppy, no hassle setting up online. Would recommend x Reviewed on: 29th June 2020

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