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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2030)

Good local company

5
Always helpful and have paid claims without any problems Reviewed on: 13th July 2019
Margaret Jury's avatar
Margaret Jury

Great value

5
Great value insurance for my cat and so far hasn’t gone up a lot at renewal so no messing about switchingx Reviewed on: 13th July 2019
Helen's avatar
Helen

First class pet insurance

5
Only the best will do for my dog. Great service, great reassurance, great satisfaction Reviewed on: 13th July 2019
CHRISTINE 's avatar
CHRISTINE

Friendly

4
Pet insurance for a realistic price Reviewed on: 13th July 2019
Gayle's avatar
Gayle

Lifetime cover

5
Life time cover, which means no worries, my fur babies will get the best possible care all their lives, my fur babies are my world, getting the best cover and great service at a good price, thanks to purely pets Reviewed on: 13th July 2019
Zoe Foster's avatar
Zoe Foster

Top insurers

5
In the event of a claim very efficient and pay quickly Reviewed on: 13th July 2019
Adele Heyes's avatar
Adele Heyes

The best!

5
Friendly staff, great prices and excellent cover for your pet! Could not ask for anything more! Reviewed on: 13th July 2019
Christie's avatar
Christie

Good pet insurance

5
I took out my policy in January this year, I had to claim in February they paid out with no question. Reviewed on: 13th July 2019
Gail Christine Korzonek's avatar
Gail Christine Korzonek

Amazing

5
They are such a pleasure to deal with. Reviewed on: 13th July 2019
Robyn Gold's avatar
Robyn Gold

Excellent and helpful company to deal with

5
Prompt payment and communications Reviewed on: 13th July 2019
Karen's avatar
Karen

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