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Purely Pets: Pet insurance reviews

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4.70
Based on 2,028 reviews, last reviewed 5th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2028)

Easy to navigate and great value

5
Fab insurance, no quibble pay out. Easy to navigate and very fair pricing. Reviewed on: 10th July 2019
Sophie Rix's avatar
Sophie Rix

Great

5
Easy to buy insurance, no problems Reviewed on: 10th July 2019
Dougie Millar's avatar
Dougie Millar

Good value

5
Purely Pets have been very helpful when I've queried things and the premium is very competitive. I've not had to make a claim as yet, so can't comment on that aspect. Reviewed on: 10th July 2019
Jan's avatar
Jan

Great Provider

5
Beat my quote from Tesco’s and was 50% cheaper with enhanced cover. Easy set up and great, prompt service. Reviewed on: 10th July 2019
Max's avatar
Max

excellent choice of pet insurance/great customer service

5
Easy to use website for checking / renewing / upgrading and the staff are very helpful Reviewed on: 10th July 2019
Mrs Pamela Barrow's avatar
Mrs Pamela Barrow

Confident in the cover for my cat

5
I thought they had the best return for what I'm putting in (lifetime cover). Glad I went with them Reviewed on: 10th July 2019
Colin's avatar
Colin

Great insurance

5
Super easy application to insure and protect my lovely frenchie bluebell... couldn’t recommend enough Reviewed on: 10th July 2019
Cassie bird 's avatar
Cassie bird

Pawesome!

5
Always helpful, efficient and transparent. Reviewed on: 10th July 2019
Ed's avatar
Ed

Great customer service

5
Great customer service, very helpful and efficient in settling claims. Reviewed on: 10th July 2019
Jennie 's avatar
Jennie

Excellent insurance

5
Superb customer service and great product. Reviewed on: 10th July 2019
Jane's avatar
Jane

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