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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Simply the best

4
Good value and solid cover for my dog Reviewed on: 11th September 2020

Great, no nonense service

5
Quick and easy claims process direct to your vet. Reviewed on: 11th September 2020

Only our first year....

5
Quite happy with Purely Pets...however after the first year without a claim the premium rose quite substantially. Reviewed on: 11th September 2020

Best pet insurance on the market

5
My 2 year Lottie had a mass removed purely pets were extremely caring and understood how upsetting this was for me they dealt with my claim in a very professional way and I have recommended them to my other dog loving friends well done purely pets you’re the best Reviewed on: 11th September 2020

Great package

5
We have 3 digs of varying ages and the flexibility of the insurance worked well Reviewed on: 11th September 2020

Great service

5
Great customer service and competitive prices too Reviewed on: 11th September 2020

I as fed up with pet insurance being so expensive and getting more expensive each year even though I didnt claim.

5
I must admit that I changed because they offered the best deal at the best price. Reviewed on: 11th September 2020

Helpful friendly

5
Settled claim quickly. Easy to follow access for claim forms. Very friendly and helpful team. Reviewed on: 11th September 2020

FAST EFFICIENT NO FUSS SETTLEMENT OF PET INSURANCE CLAIMS

5
Purely Pets gave me a fantastic A Star service when our Lab was attacked by another dog. With first class communication and service, we were assured and comforted when we were in distress and they went above and beyond, ensuring our claim was settled quickly and with minimum fuss. Can't fault them. Reviewed on: 11th September 2020

Excellent and friendly service

5
Spoke over the phone to one of their friendly advisers who answered all my questions and offered an excellent and friendly service. Would definitely recommend the company to all our friends and family. Reviewed on: 11th September 2020

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