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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Good customer service

5
Forms are straightforward and staff always available to help Reviewed on: 11th September 2020

Quick and fair handling of claims at a reasonable premium

5
Happily, I’ve only had to make a couple of claims and they were dealt with quickly and fairly. And all at a competitive and reasonable premium. Reviewed on: 11th September 2020

Genuine

5
When it was time to get pet insurance for my new cat pebbles there was only one place to do this Purely Pets. They had been so supportive in the care of my previous cat Casper who in his later years had a long standing health condition which proved fairly expensive. No treatment or cost was ever questioned. Thank you Purley Pets I know Pebbles is safe with you. Reviewed on: 11th September 2020

Easy

5
I insured my 2 cats and found it very easy to do. I was able to get the right amount of cover for a brilliant price. Reviewed on: 11th September 2020

Stress free interaction.

5
My dog Ruby was desperately ill earlier this year and the dreadful situation was eased considerably by the customer care team. This was my first interaction and it was totally positive. Reviewed on: 11th September 2020

Customer Service is second to none.

5
When my dog had to have emergency surgery they were brilliant and settled the bill really quickly, they even phoned me a few days later to see how my dog was doing. Reviewed on: 11th September 2020

Good quick service

4
Quick easy forms to deal with can be paid direct to vet or yourself. Reasonable monthly payments for your insurance will include on going treatment as well would definitely recommend. Reviewed on: 11th September 2020

Great insurance, great price!

5
Purely Pets offered me the full cover I needed for my pet at a very reasonable monthly price where as some other companies were twice as much if not more! Reviewed on: 11th September 2020

Excellent

5
Superb service, no hassle and plenty of help when need. Excellent company Reviewed on: 11th September 2020

Safe and secure pet insurance

5
Straightforward pet insurance, provides you with peace of mind for your pets. Easy to register and receive regular updates throughout the insurance period. Reviewed on: 11th September 2020

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