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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
gemma's avatar
gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Excellent service

5
I had to claim for my shih tzu and everything went smoothly and payment received quickly Reviewed on: 11th September 2020

Prince

5
I've been with pearly pets for going into two years now I had a little dog who had to be seen at the vets for a few months and the insurance people paid up his vet bills they kept me informed of everything that was going on when I had to speak to them over the phone they are so friendly and very helpful and understanding I have two more dogs insured with them and I have every confidence in them that if I need them that I can call on them to help with my vet bills I definitely recommend them to my friends Reviewed on: 11th September 2020

Really great.

5
Good price. Easy to use. Great website and interface. Reviewed on: 11th September 2020

Easy online access

5
Happy to do everything on line, emailed when there are updates, and the claims can be settled direct with my vets so I need to do very little. Good value for money too. Reviewed on: 11th September 2020

Great service

5
Very helpful in these difficult times Reviewed on: 11th September 2020

Excellent pet insurance

5
My claim was dealt with quickly and efficiently. I did have a query regarding payment and contacted purely pets my telephone, this issue was quickly resolved and also had an apology for the error. Friendly advisor on the telephone. Would recommend. Reviewed on: 11th September 2020

AMAZING SERVICE

5
Purely Pets have been amazing! This was one of the best policies I could find for the money and was very easy to set up. Having never had to claim on pet insurance before, I have definitely made up for it this year!! In May my dog unfortunately broke her leg, shortly after I took out the policy, and had to have a plate fitted as her bone was so badly shattered. The break was healing nicely, but when she had her splint removed it had rubbed on her pad causing a nasty bacterial infection, which then also had to be treated 3-4 days a week over 3 weeks. All the bills put through by the two veterinary surgeries, these were processed quickly and paid directly to the them. I was notified at every stage of the claim process and have just been notified by text that the final payment has been made. So, one less stress for me and hopefully never to be repeated! All I can say is thank you so much Purely Pets and I would recommend you to all my friends! Reviewed on: 11th September 2020

recommend to all

5
trust worthy and glad to know you are on my side if anything happens to my best furry friend thankyou Reviewed on: 11th September 2020

Fantastic

5
Good service and very polite and friendly staff ready to solve any problem. Thank you. Reviewed on: 11th September 2020

support pets & family

5
They were great at supporting my pets,& myself. Very grateful of themselves ,thank you Reviewed on: 11th September 2020

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