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Purely Pets: Pet Insurance reviews

4.67
Based on 2,022 reviews, last reviewed 23rd Oct 2024
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

Shambles Dreadful company Dreadful company, owe us hundreds of pounds, won’t respond to emails, don’t pick up the phone, at a stressful time of pet illness and then passing it’... Read more Reviewed on: 23rd October 2024
Lee 's avatar
Lee

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2022)

Good Insurance

5
My pet's insurance was easy to set up and everything was explained well. The online account is very useful and we found the insurance far more competitive than our previous insurer. Reviewed on: 1st July 2020

Excellent service

5
Prompt settlements easy to speak with someone and very pleasant Reviewed on: 1st July 2020

Amzing

5
Best insurance company around I will never go anywhere else Reviewed on: 1st July 2020

Great Service and Peace of Mind

5
Very easy to insure with and really nice to get a real person on the end of the line to help with any enquiries. Reviewed on: 1st July 2020

A very fair & professional company.

5
We have insured our two dogs with Purely Pets for nearly 8 years. Due to the bread of our dogs we have unfortunately had to call upon Purely Pets on a few occasions over the years. We have always been very impressed by the fairness & professionalism of the company, they are always thorough but at the same time none intrusive. We have always felt confident that our dogs will be able to get the help of they need it they need it, this is important. Yes the premiums have increase over the years but this is to be expected but the increases have always been fair & never excessive. We will continue to use Purely Pets & highly recommend them to other Pet owners. Reviewed on: 1st July 2020

Happy Customer

4
I have found the service offered by Purely Pets to be good. And the premiums reasonable. Reviewed on: 1st July 2020

Easy

4
I haven't had to make a claim for my pet in the time that I have been with Purely Pets but the process for joining and the value for money are both excellent. Reviewed on: 1st July 2020

Excellent value

5
The only times we had to claim for our very sick dog who unfortunately we lost we were treated with kindness our only problem was with the vets who couldn't seem to tie up the payments against the bills they were sending in they asked if i would like to pay ex amount to bring the account up to date i refused and asked them for a breakdown of all the bills incurred. Then asked pureley to give me a breakdown of all payments they had made i then compared them side by side and the vets ended owing us money. So well done pureley.... Reviewed on: 1st July 2020

good all round

5
very easy to speak to someone and help you with any issues Reviewed on: 1st July 2020

Excellent service .

5
I find purely pets so reasonable priced wise as I have an elderly dog. Very helpful staff., Reviewed on: 1st July 2020

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