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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,028 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2028)

Best Dog insurance

5
Purely pets was the best Insurance that was suited to my Dog and was by far the best priced I could find to match all of my pets needs Reviewed on: 9th September 2021
Benji's avatar
Benji

Purely Pets - all round great service

4
Always dealt with in an efficient, considerate, empathetic manner. Competitve price on renewal. Reviewed on: 9th September 2021
KDavies's avatar
KDavies

Great and reliable

5
Easy to communicate with, reliable company. Reviewed on: 9th September 2021
EHOG's avatar
EHOG

Good Insurance at Affordable Price

5
I joined Purely Pets last year and, although I have not claimed on it yet, the insurance package is just what I need at a very good price. Reviewed on: 9th September 2021
The Yankee's avatar
The Yankee

Very competative but very comprehensive.

5
Good communications with clients. Reviewed on: 9th September 2021
Michael Thompson's avatar
Michael Thompson

Good customer services

5
Sadly needed to use our pet insurance for the first time. Now we have I'm much more aware of excess payments and why Purely Pets was a good option for us. Reviewed on: 8th September 2021
Mark Sutherland's avatar
Mark Sutherland

Excellent service

5
Friendly and knowledgeable customer service. Made claim process easy and stress free. Reasonable priced cover. Efficient service all round. Been a customer for few years and no plans to change. Highly recommend Reviewed on: 8th September 2021
Sarah's avatar
Sarah

Great Service

5
Good information at the time of renewal with a good level of cover being provided. Competitive pricing with selection of cover required. Highly recommend. Reviewed on: 8th September 2021
Alan Brown's avatar
Alan Brown

Purely pets

5
They have always been there for me and my dogs! Reviewed on: 8th September 2021
Linda Seaton's avatar
Linda Seaton

Brilliant Service

5
My claim was handled brilliantly following emergency surgery for my dog and his subsequent chemotherapy Close liaison with my vet who was paid direct and very little intervention from me. A subsequent claim for an operation for my other dog was settled quickly and I was reimbursed without fuss Reviewed on: 8th September 2021
Louise Jayne's avatar
Louise Jayne

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