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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Excellent customer service

5
I absolutely love this company. I have had a loan now with ratesetter for 2 years now. The service they provide is brilliant. Arranging the loan, the process was so easy to follow. Great customer support. The app to track your loan is so simple to use. I highly recommend them Reviewed on: 6th April 2023
Julie Richmond 's avatar
Julie Richmond

Easy to use, trustworthy, reliable.

5
I had a loan from ratesetter which was easy to set up and maintain. The website was simple to use and my loan request was dealt with promptly. I have paid off my loan but should I need another, Ratesetter will be my first choice Reviewed on: 6th April 2023
Christopher Bailey's avatar
Christopher Bailey

Brilliant!

5
Good reliable business which offers low APR rates compared to others, I would highly recommend Ratesetter to anyone looking for an affordable loan! Reviewed on: 6th April 2023
Edward Sharp's avatar
Edward Sharp

General loan

5
Quick to apply and quick to respond back. Excellent customer service Reviewed on: 6th April 2023
Richard Goodridge's avatar
Richard Goodridge

Great service

5
They are very flexible and accepts even bad credits as they give great chances Reviewed on: 6th April 2023
Ernest's avatar
Ernest

FANTASTIC

5
Great apr offered. Easy straight forward process Highly recomend. Reviewed on: 6th April 2023
Stephen Evans's avatar
Stephen Evans

Highly recommend!

5
Appled for a loan after searching online and finding this company offered a great deal,was very easy to fill in to apply and it was really quick to getting a decision and recieving the loan. Would highly recommend and definitely use again. Reviewed on: 6th April 2023
Michelle Lindop's avatar
Michelle Lindop

Super

5
Using the app on my phone it on easy to make extra payments. Excellent customer service Reviewed on: 6th April 2023
Rebecca's avatar
Rebecca

Highly recommend

5
My application went incredibly smoothly the Website worked very well. The best thing was the staff are very helpful and friendly. I have already recommended Rate Setter to three of my good mate. Keep up the good work Reviewed on: 6th April 2023
Darren Bryan's avatar
Darren Bryan

Good loans

5
Always helpful and submitting loan was very easy Reviewed on: 6th April 2023
jess honnan-mellett's avatar
jess honnan-mellett

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