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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.11 (235 reviews)

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4.01

Based on 235 reviews, last reviewed 27th Feb 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

All round excellence.... I'm not a customer of great wealth, in fact I do have an overdraft facility which I occasionally have the need to use, however my bank (who I've been ... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (235)

Review of the RBS, Basic Current Account:

I've been with RBS since the Route 17 days and they'...

I've been with RBS since the Route 17 days and they're just the best ever. Also, their banking app is the most complete I've ever used. Reviewed on: 26th February 2025

Long term customer, good customer service

Always easy to get through on the phone, knowledgeable customer advisors. Reviewed on: 18th July 2022

Brilliant bank

Best bank by far: always offering the best products and the kindest staff. Reviewed on: 1st July 2022

Cora. Rubbish

Asked Cora question about extra payments to my mortgage payment to reduce monthly repayment and mortgage years . Replies were truly Hopeless. Eventually got to speak to a human and got result in seconds. CORA was simply useless and very frustrating. Give me a human anytime. Reviewed on: 25th May 2022

cora robot

is a brilliant robot is helping me every time with the right things Reviewed on: 4th May 2022

My experience over 40 plus years

Professional friendly and understanding ! Reviewed on: 1st April 2022

Best bank

I was a victim of fraud in December, and one call to RBS and they sorted it. Customer services is incredible, and nothing is ever too much for them. I’ve been with this bank for 14 years and I would never change. Reviewed on: 28th March 2022

Cora should reply every question asked by customer.

Online application and process is best. Hence no human intervention, Cora should reply every question asked by customer not only specific questions. Reviewed on: 28th March 2022

Awful company

Only 1 week in , blocked my account, I transferred money in from a coop account,after 4 hours hadn’t come through, called wasted 2 hours trying to sort , told go into branch , I work full time they have reduced hours , could not take mother out as planned , as I had no access to the account as they blocked everything. Fuming Reviewed on: 27th March 2022

Very help full

I have been with this bank since I was 16 best bank not had problems with the bank them self h it if something is wrong with money getting. Toke out there so help full and not disappointed me once Reviewed on: 24th March 2022

Shambolic

Downloaded the app as my partner banks with RBS, to be hit with more questions then jimmy saviles grave stone, found out I can only save £30 a week maximum in a savings account lol. It’s my money I’ll save as much as I want. So overall the app is terrible! Me and my partner will be moving elsewhere, what a joke!:) Reviewed on: 24th March 2022

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