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RBS: Select Platinum Current Account reviews

3.83
Based on 41 reviews, last reviewed 3rd Oct 2024
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in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Smooth workings and great perks! I recently changed to a Reward Platinum account and have already used two of the membership benefits to save on travel bookings I needed to make. Havi... Read more Reviewed on: 31st May 2023
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Latest lowest rating:

1

I have been with the rbs for years. I have been with the rbs for years. Every day my account and money is suspended from 2 am. For half an hour. Can't login to my account nor spend any f... Read more Reviewed on: 3rd October 2024
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Mark H

About this product

The RBS Reward Platinum Account is a reward bank account available to existing RBS current account holders. The account charges a monthly fee and the rewards include travel insurance, breakdown cover, cinema discounts and more.

If you’re looking to upgrade your RBS current account, check out our RBS Reward Platinum Account reviews first. Read about genuine customer experiences to learn whether this is the right account for you.

Find out why customers chose the RBS Reward Platinum Account and how long they’ve had their accounts open. Read more about the rewards available with the account and if customers feel that the perks are worth the monthly fee. Learn about the RBS mobile app and the features it provides. Read about genuine experiences with the customer service team to learn how swiftly they solve customer concerns. Make an informed decision about your new bank account by reading our RBS Reward Platinum Account reviews.

If you’re a Reward Platinum customer, share your honest experience with others on Smart Money People. Tell us how long you’ve had your account and how satisfied you’ve been so far. Which of the benefits do you use the most? If you use the mobile banking app, which features are the most useful? Are there any aspects of the account that you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an RBS Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

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RBS Select Platinum Current Account reviews (41)

Excellent staff, very helpful, knowledgeable, great travel insurance, other benefits relevant to me

5
Their travel insurance is excellent, reasonably price and covers both my husband and myself for our various health problems, which are considerably more expensive with other firms Reviewed on: 16th December 2017

They Closed My Account

1
Opened an account with RBS, got my sort code and account number straight away, then my card came along with my pin, set my new account up at my work for to get paid and 3days before I got paid they closed my account for no reason, called them and nobody can tell me why!! Shocking bank would never recommend them to anyone, if I could give it zero stars I would Reviewed on: 26th November 2017

RBS caters for my needs

4
Never had any issues, frequently get calls from branch asking if i would like to pop in to review account and needs.... happy enough Reviewed on: 15th November 2017

good Customer service

4
Good offers, friendly staff, great products for young children - staff were very welcoming towards my son when he opened his first account - glad he has had a positive first experience with a bank. Reviewed on: 8th November 2017

Great account

5
Great account with fantastic benefits. £17 per month but this gives you mobile phone insurance. travel insurance, free passes to historical scotland attractions plus many more Reviewed on: 6th November 2017

Good but opening times could be better!

5
I have been with RBS for over 15 years and they have always been adaptable regarding different stages of my life. My only gripe is that my local bank does not open on Saturdays and when I work away during the week my nearest is 50 miles away. Reviewed on: 11th June 2017

Platinum Service

5
Great service and great benefits with the account. Well worth the monthly charge. Reviewed on: 8th February 2017

Not What I Want

2
I am not very interested in bundles of add-ons of varying value but I am appalled that any bank offers as a premium product, a current account with an annual fee of over £200 and then applies an annual overdraft interest rate of about 20%, particularly to a long-standing customer with an impeccable credit history. Reviewed on: 27th December 2016

Disappointing

2
I was disappointed to discover that after being persuaded, or rather cajoled, into changing from an expensive fee-paying current account to my present even more expensive fee-paying current account, that, if I should overdraw at any point, in addition to paying an outrageous interest rate higher than that charged by any credit card I hold, I would also be charged a lump sum of £6 for the privilege. I doubt that any other mainstream bank is significantly better in what it offers, which only reveals the whole retail banking market to be a depressing place in which to have to do business. Reviewed on: 19th December 2016

same old

4
Not the most innovative nowadays. Good service but that's it. Reviewed on: 21st November 2016

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