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RCI Bank: Freedom Savings Account reviews

4.87
Based on 7,234 reviews, last reviewed 25th Jun 2025
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

...Exceptional Customer service I recently had to contact RCI Bank regarding a problem we had. We found the Customer service was second to none.. The gentleman who dealt with our p... Read more Reviewed on: 25th June 2025
David G's avatar
David G

Latest lowest rating:

1

Freedom Saver Easy Access till it isn’t I cannot stress this enough but if you value having access to your funds or good customer service forget RCI and go elsewhere! They are not an ONLINE... Read more Reviewed on: 24th June 2025
SandT's avatar
SandT

About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (7234)

Great savings rate and easy to transfer money

5
Great to deal with. Always good savings rate and tax free. Lovely people to deal with. Easy and safe banking. Have banked with RCI for years and recommended to friends. Reviewed on: 12th April 2025

Very good rates that don’t change all the time- unl...

5
Very good rates that don’t change all the time- unlike some other banks. also great customer service, but this is not needed often as everything works really well Reviewed on: 12th April 2025

Simple and clear online functions.

5
Simple and clear online functions. Reviewed on: 12th April 2025

Very helpful on telephone and NOT a long waiting time

4
Very helpful on telephone and NOT a long waiting time Reviewed on: 12th April 2025

Good customer service staff processes seem dated

4
Great customer service staff but shockingly poor operating procedures. The rates are good but keeping customers informed of changes in rates especially the 95 day-notice account decreases in interest rates is not clear Reviewed on: 12th April 2025

Happy customer.

5
Very happy with banking with RCI Bank they are reliable and accommodatig,with good interest rates. Reviewed on: 12th April 2025

Would not hesitate to recommend

5
I have banked with RCI for over 9 years and am thoroughly satisfied with the Service. On the rare occasions that I have used Customer service, I have found them to be responsive, friendly and helpful. I like the App - it is useful and easy to use and since the introduction of Faster Payments, I highly recommend this bank Reviewed on: 12th April 2025

online savings account.

5
Have online savings account.Easy to access, good communication. Great interest rates Reviewed on: 12th April 2025

Always there if I need them.

5
Always there if I need them. I never have a problem with their online banking app. Reviewed on: 12th April 2025

Easy access

5
Easy access. Good communication. Competitive interest rates Reviewed on: 12th April 2025

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