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RCI Bank: Freedom Savings Account reviews

4.90
Based on 11,980 reviews, last reviewed 22nd Apr 2026
441800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy access I have found the app easy to use, savings easy to access when I need to and a steady interest rate Reviewed on: 22nd April 2026
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SD

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026
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T S

About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

RCI Bank Freedom Savings Account reviews (11980)

Review of the RCI Bank, Freedom Savings Account:

Good information.

5
Good information. Always tells me what is happening to my account and interest rates. If any problems l can ring. Reviewed on: 9th April 2025

Great savings rate and easy to transfer money

5
Great to deal with. Always good savings rate and tax free. Lovely people to deal with. Easy and safe banking. Have banked with RCI for years and recommended to friends. Reviewed on: 12th April 2025

Very good rates that don’t change all the time- unl...

5
Very good rates that don’t change all the time- unlike some other banks. also great customer service, but this is not needed often as everything works really well Reviewed on: 12th April 2025

Simple and clear online functions.

5
Simple and clear online functions. Reviewed on: 12th April 2025

Very helpful on telephone and NOT a long waiting time

4
Very helpful on telephone and NOT a long waiting time Reviewed on: 12th April 2025

Good customer service staff processes seem dated

4
Great customer service staff but shockingly poor operating procedures. The rates are good but keeping customers informed of changes in rates especially the 95 day-notice account decreases in interest rates is not clear Reviewed on: 12th April 2025

Happy customer.

5
Very happy with banking with RCI Bank they are reliable and accommodatig,with good interest rates. Reviewed on: 12th April 2025

Would not hesitate to recommend

5
I have banked with RCI for over 9 years and am thoroughly satisfied with the Service. On the rare occasions that I have used Customer service, I have found them to be responsive, friendly and helpful. I like the App - it is useful and easy to use and since the introduction of Faster Payments, I highly recommend this bank Reviewed on: 12th April 2025

online savings account.

5
Have online savings account.Easy to access, good communication. Great interest rates Reviewed on: 12th April 2025

Always there if I need them.

5
Always there if I need them. I never have a problem with their online banking app. Reviewed on: 12th April 2025

Easy access

5
Easy access. Good communication. Competitive interest rates Reviewed on: 12th April 2025

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