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RCI Bank: Freedom Savings Account reviews

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4.90
Based on 11,727 reviews, last reviewed 13th Apr 2026
418500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
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1%
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0%
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Latest highest rating:

4

Excellent return on savings. Excellent return on savings. Wish it would be possible to speed up withdrawal of cash to linked bank account, same as Faster Payments Reviewed on: 13th April 2026
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TonyL

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026
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T S
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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (11727)

Easy to use on line banking

5
Easy to use, notifications when when we make transactions into our accounts, easy to navigate on line banking, all our accounts in one place and easy to understand statements. Reviewed on: 24th March 2025
Graham L's avatar
Graham L

The customer-oriented and professional

5
Every time I call, the customer service team is patiently explain those details. They also check if they have anything not explain well. They are prompt response. They are definitely a great customer-oriented team. Reviewed on: 24th March 2025
Gwen Chan's avatar
Gwen Chan

Great assistance during bereavement period

5
When my Mother passed away RCI Bank were so helpful over the telephone and explained sympathetically the process of closing the account. We really appreciated their prompt and positive service bearing in mind the very stressful time. Reviewed on: 24th March 2025
Christine H's avatar
Christine H

Fantastic all round product.

5
Fantastic all round product. 2 years in and still outstanding in all they do from service to interest rates. Reviewed on: 24th March 2025
Graham W's avatar
Graham W

Very efficient service and easy to navigate website.

5
Very efficient service and easy to navigate website. All transactions work smoothly Reviewed on: 24th March 2025
David Smith's avatar
David Smith

Ease of access

5
Always a smooth deposit & withdrawal process Reviewed on: 24th March 2025
Robert J's avatar
Robert J

RCI Freedom savings account suits my needs exactly.

5
RCI Freedom savings account suits my needs exactly. Interest rates are altered in a timely manner , are competetitive and I am notified accordingly. I am happy with the website - clean and easy to find what I need. Reviewed on: 24th March 2025
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Almelia

East of Access

5
I can always access my account with ease and on the few occasions I have rung the helpline, I have always been dealt with efficiently and courteously. Reviewed on: 24th March 2025
Pamela R's avatar
Pamela R

Excellent customer service

5
Excellent customer service, couldn't ask for more Reviewed on: 24th March 2025
ilir Ipeku's avatar
ilir Ipeku

Efficiency

5
They are very efficient and treat customers with care and attention Reviewed on: 24th March 2025
RENUKA N's avatar
RENUKA N

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