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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

Happy Banking At Last

I love this Bank! They are so helpful. Their website is so easy to use. The emails they sent are actually relevant to me and not just another sales pitch. I know I will be a customer of theirs for years. Reviewed on: 11th March 2025

Excellant customer interface, simple and efficient

My experience with RCI Bank has been reliable and efficient Reviewed on: 11th March 2025

Delightful Differences

I've had to call customer services twice: no wait, immediate pick-up by a polite and courteous handler speaking clearly and understandably who resolved my issue within a very brief call - this is so unusual, it's one of the reasons I recommend them to friends & family, their rates are good too - not the highest, but I can understand their business model, unlike some of the other rate-leaders. Reviewed on: 11th March 2025

Everything you need

Great communication, good rates, helpful well trained staff, easy to follow systems, quick response to questions. Secure savings with guarantees. Reviewed on: 11th March 2025

Like the fact U can speak to someone and get thru ea...

Like the fact U can speak to someone and get thru easily - no options to press or no's to enter Reviewed on: 11th March 2025

Great for savings

I opened a new savings account a couple of years ago and found the process very easy compared to some banks I've used in the past. The mobile app is very easy to use and the accounts they offer fit my needs very well. Reviewed on: 11th March 2025

great service thank you !

great service thank you ! Cutomer portal works every time and easy to navigate. Reviewed on: 11th March 2025

Good rate of interest in comparison with competitors

Good rate of interest in comparison with competitors, which for a savings a/c is the most important feature. Its a shame that savers are restricted to only one linked a/c for withdrawals. These transactions used to take quite a long time but have got quicker, particularly for withdrawal requests made in the morning. However, with many competitors withdrawal transfers are instant. Another feature of competitor savings banks is the ability to have your savings amount divided into pots/silos for different savings. e.g house move, wedding, holiday etc Reviewed on: 11th March 2025

Excellent

I only use the online function so can't comment on customer service. Reviewed on: 11th March 2025

Good bank

Took us a while to setup Power of Attorney account for my father but more than happy with the assistance we got. I then setup my own account and then recommended my partner open account as well. The good thing is that RCI are quick to respond when interest rate rise. Reviewed on: 11th March 2025

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