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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,126 reviews, last reviewed 11th Sep 2026
27% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Efficient clear advice on process and options Very clear process and steps set out. I was able to speak to someone very quickly and efficiently. Reviewed on: 11th September 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1126)

Mortgages review

5
Please keep up the high standard by recruiting more "Rosannas". Reviewed on: 12th April 2022
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Mortgages review

4
A little slow getting back with the answer to my query. Reviewed on: 11th April 2022
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Saffron Member

Mortgages review

4
I phoned regarding a mix up on addresses, whereby the address for correspondence was confused with the security address. The person I spoke to will have fed back to the Society how the error arose and how it can be avoided in future. Reviewed on: 4th April 2022
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Saffron Member

Mortgages review

5
The mortage interest rate was a lot better than I thought it would be, so I didn't switch to another bank / building society. Really helpful and friendly staff, never took too long to get through on the phone so that was good too! Reviewed on: 31st March 2022
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Saffron Member

Mortgages review

5
We appreciated how smooth and quick the process has been. Reviewed on: 29th March 2022
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Saffron Member

Mortgages review

5
Member of staff was able to answer all my questions and gave me clear information Ithat I needed. She was friendly and helpful. Reviewed on: 28th March 2022
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Saffron Member

Mortgages review

5
Just keep doing the same thing, I have had a great customer experience and would recommend Saffron to anyone who is looking to buy Mortgage products. Reviewed on: 22nd March 2022
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Saffron Member

Mortgages review

5
No problems, very willing and helpful staff cannot fault their service. Reviewed on: 21st March 2022
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Saffron Member

Mortgages review

3
One person first was unable to help then hung up on me when I insisted. I managed to reach a helpful person on my second attempt. Reviewed on: 16th March 2022
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Saffron Member

Mortgages review

5
Everything was explained clearly Reviewed on: 15th March 2022
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