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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,096 reviews, last reviewed 24th Jul 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Friendly staff. Quick response on telephone Reviewed on: 24th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1096)

Mortgages review

4
Not bad experience. could be more customer friendly and improve on regulations Reviewed on: 4th November 2021
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Mortgages review

1
I would like someone to contact me please, as promised, so that I can make an informed decision going forward on what is not an inconsiderable amount of money. Thank you. Reviewed on: 4th November 2021
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Saffron Member

Mortgages review

2
I was told I would be contacted by the team who dealt with product switch options but no one has Reviewed on: 25th October 2021
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Saffron Member

Mortgages review

5
I liked that it was a positive experience, which was mainly down to Ben as this is who we dealt with. Reviewed on: 25th October 2021
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Saffron Member

Mortgages review

5
The understanding of our personal circumstances taking into account how they may change in the future. We were given an excellent service tailored to our specific needs and I say this as a recited Building Society District Manager. Reviewed on: 20th October 2021
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Saffron Member

Mortgages review

5
The product switch was a very simple procedure Reviewed on: 20th October 2021
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Saffron Member

Mortgages review

5
We had a great experience and have had our mortgage offer approved. Reviewed on: 19th October 2021
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Saffron Member

Mortgages review

5
My experiences have been all great. Reviewed on: 19th October 2021
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Saffron Member

Mortgages review

4
Fast response time. Clear and simple proposition Reviewed on: 14th September 2021
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Saffron Member

Mortgages review

5
You made the experience very simple and easy regarding the product transfer Reviewed on: 27th July 2021
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