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Saffron Building Society: Mortgages reviews

4.31
Based on 492 reviews, last reviewed 31st Jan 2025
65% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Clear explanation on options available, very helpful Clear explanation on options available, very helpful Reviewed on: 31st January 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (492)

I dealt with very very helpful women especially Hele...

5
I dealt with very very helpful women especially Helen Coe who made everything easy to sort out Reviewed on: 21st February 2024

EXCELLENT SERVICE FROM SAFFRON BUILDING SOCIETY.

5
When I first got the mortgage I was provided with clear information on a single sheet showing amounts to be paid off the original debt, interest paid etc for each year.The amount they anticipated I would have to pay whenthe fix rate ended and I had a variable rate to deal with was predicted. I have now been given another 5 year fixed mortgage and in spite of recent B.O.E. interest rate rises the monthly patmnts are not too dissimilar to said predicted payments so I am very happy with that. Rosana, who helped me arrange this new mortgage product was patient, courteous and informative. I am very happy all round with the service I received. Reviewed on: 21st February 2024

Prompt and efficient answered queries

5
Prompt and efficient answered queries Reviewed on: 21st February 2024

Great Service

5
Gabby was very helpful and sorted out my remortgage very quickly. Reviewed on: 8th February 2024

However, the process of remortgage are inadequate.

4
It was a substantial and good experience throughout these 5 years. We never had an issue with Saffron. Reviewed on: 8th February 2024

Great advice on remortgaging our Buy-to-Lets

5
Very efficient service offering us the 2 possible options for remortgaging Reviewed on: 8th February 2024

BTL Mortgage Product Transfer Experience

4
Friendly and prompt response and ability to talk to a knowledgeable person very quickly which is appreciated. Administratively still requiring wet signatures is tedious and not ideal for the environment. Product transfer options limited and uncompetitive. Reviewed on: 8th February 2024

Saffron team were very prompt in answering questions...

5
Saffron team were very prompt in answering questions, explaining options and next steps. Reviewed on: 7th February 2024

When you call, people are very personable and helpful.

5
When you call, people are very personable and helpful. Very human! Reviewed on: 6th February 2024

I have been with saffron BS for approaching 11 years...

5
I have been with saffron BS for approaching 11 years, and I have always received a good level of service, same goes for the mortgage deal switch I have just completed. Reviewed on: 30th January 2024

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