Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.31
Based on 492 reviews, last reviewed 31st Jan 2025
65% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Clear explanation on options available, very helpful Clear explanation on options available, very helpful Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Mortgages reviews (492)

It would be great to have an only portal for the mor...

4
It would be great to have an only portal for the mortgage products. It feels a little old fashioned not to have such facilities. Reviewed on: 30th January 2024

Very quick to respond and always there if needed.

5
Very quick to respond and always there if needed. Online portal and excellent way to communicate Reviewed on: 24th January 2024

No contact regarding changes

3
Your company arbitrarily decided the change and lower the amount it was drawing for my mortgage repayment when I had given specific instructions for a set amount to be standard. It then took me some time to be able to make contact with you as I do not have access to my online account with your company. To rectify the matter I in the end had to set up a separate repayment standing order with my bank. Reviewed on: 24th January 2024

The outcome was good but the process took a very lon...

4
The outcome was good but the process took a very long time Reviewed on: 24th January 2024

Unable to speak to someone helpful

1
I tried to ring 4 times last week and kept getting cut off. I emailed too and haven't heard anything back from that. My partner managed to speak to someone (no mortgage admin available) that couldn't totally help with our query. They promised to get back in touch with answers, but still waiting. Reviewed on: 24th January 2024

Always very helpful on the few occasions that I ha...

4
Always very helpful on the few occasions that I have needed to speak to someone. Reviewed on: 24th January 2024

Poor communication

1
There is very limited information exchange and communication from Saffron during this process. Reviewed on: 16th January 2024

Very impressed!

5
I’m always very impressed when I call customer services whether it is in relation to my savings or mortgage account. Reviewed on: 16th January 2024

Its convenient to get product from Saffron

4
Its convenient to get product from Saffron but sometimes may not be value for money. Reviewed on: 15th January 2024

Excellent product value for money

5
Excellent product value for money, used to let my house Reviewed on: 15th January 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products