Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.31
Based on 492 reviews, last reviewed 31st Jan 2025
65% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Clear explanation on options available, very helpful Clear explanation on options available, very helpful Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Mortgages reviews (492)

Query about taking my name off the mortgage and leav...

5
Query about taking my name off the mortgage and leaving my daughter as sole payee. Agent explained everything very clearly and in a friendly manner Reviewed on: 15th January 2024

I phoned x3 times the number shown on my mortgage st...

4
I phoned x3 times the number shown on my mortgage statement & each got to “you are no.1 in the queue’ & each time I got cut off! Managed to find an 0800 no. thru Google & actually managed to speak with someone although they seem overly impressed I’d phoned on the 2/1/24. Reviewed on: 15th January 2024

Great personable customer service.

5
Great personable customer service. Friendly and kind and factual. Solution orientated Reviewed on: 15th January 2024

Efficient and friendly service,

5
I was pleased that in our circumstances and at our age the society was happy to offer an extended term rather than recommending a lifetime mortgage. Also Rosanna Nahome was very helpful and easy to talk to. Reviewed on: 6th January 2024

Mortgages review

2
Response time is very slow, seems to be a consistent 3 working days before each email response. I've been trying to get answers to my query for 2 weeks now. Some of the responses have been generic and not relevant to the questions. Reviewed on: 21st December 2023

Mortgages review

1
Ridiculous and petty reason given not to extend term. We are perfectly able to afford the mortgage and only needed an extension as we are selling the house Reviewed on: 21st December 2023

Mortgages review

1
See my Trustpilot review - in the name Shaun Davey Reviewed on: 21st December 2023

Mortgages review

1
I wanted to speak to SBS about an SBS mortgage. Apparently that is not possible; you referred me to a mortgage broker who was unable to advise only on SBS products. It seems like you have abandoned the idea of having a sales force. Reviewed on: 21st December 2023

Mortgages review

5
I’ve dealt with lots of lenders, retail and comm. My experiences with Saffron have been the best. I understand it’s a relatively simple transaction but it’s still worth noting that it feels different to speak to decent people Reviewed on: 13th December 2023

Mortgages review

5
As usual, a very efficient service. Reviewed on: 13th December 2023

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products