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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.75
Based on 1,084 reviews, last reviewed 10th Jul 2026
15% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1084)

Got exactly the information I needed

5
Got exactly the information I needed Reviewed on: 23rd December 2025

I recently applied for a mortgage extension on a BTL...

5
I recently applied for a mortgage extension on a BTL Expat mortgage. I had great advice and support from Leon, my mortgage advisor. With this type of mortgage the documentation required can be extensive an convoluted, however my experience was very positive. Thanks Reviewed on: 17th December 2025

Very helpful lady.

5
Very helpful lady. Easy service. Reviewed on: 11th December 2025

Mortgage renewal

5
My experience relates to a mortgage renewal for a BTL (expat). I found the service provided clear and prompt and without many of the hurdles that one often associates with having to provide foreign documentation. Reviewed on: 10th December 2025

Rosanna was very helpful and good to speak with

5
Rosanna was very helpful and good to speak with Reviewed on: 8th December 2025

The person I spoke to was really good

5
The person I spoke to was really helpful, easy to understand and very clear, patient and polite, there's not more you could ask for Reviewed on: 8th December 2025

I just had a call from Safron about my remortgage.

5
I just had a call from Safron about my remortgage. After going through the initial security checks, Rosanna was good and professional. She explained varionus product types, took her time to listen to my concerns and generally very calm and was comfortable with my enquiry. Reviewed on: 5th December 2025

Rosanna Nahome was excellent.

5
Rosanna Nahome was excellent. She provided comprehensive advice, and took the time to break it down and explain the options in an easy to understand way. She was very patient and approachable. Reviewed on: 5th December 2025

Very helpful and easy to understand.

5
Very helpful and easy to understand. Reviewed on: 4th December 2025
jai C's avatar
jai C

Mortgage renewal

5
Very simple and straight forward process, updated for the new rates and explained the next steps to complete Reviewed on: 3rd December 2025

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