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Saffron Building Society: Mortgages reviews

4.31
Based on 492 reviews, last reviewed 31st Jan 2025
65% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Clear explanation on options available, very helpful Clear explanation on options available, very helpful Reviewed on: 31st January 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (492)

Mortgages review

5
I started my Switching Request a bit late, because I was hoping that the rates would go down, and could I have quite easily missed the deadline, however much empathy was shown. As a result I received our illustrations within 24 hours Reviewed on: 10th December 2023

Mortgages review

5
They were helpful in helping me move to a lower cost option, especially given the extremely challenging interest rate situation. Reviewed on: 8th December 2023

Mortgages review

3
Chi was very nice and chatty. It felt so much more personal to interact rather than just general call centre formality Reviewed on: 5th December 2023

Mortgages review

5
She gave me the relevant information which helped me decide. Reviewed on: 5th December 2023

Mortgages review

1
I wanted an extension to my mortgage no way helpful Reviewed on: 3rd December 2023

Mortgages review

2
The mortgage application process was extremely slow and painful. Whenever we provided the information you asked for, there would be a gap of several weeks, followed by another request for information. Reviewed on: 1st December 2023

Mortgages review

1
I rang up and spent a long time on hold just to end up speaking to someone in the wrong department and then nothing being done. Except I was under the impression the changes I'd requested were being implemented. I just simply wanted to incr Reviewed on: 1st December 2023

Mortgages review

5
Call checks on some staff, 4 engagements recently. Two friendly and helpful. Other two not friendly and a bit condescending Reviewed on: 27th November 2023

Mortgages review

5
Interest rates could be more competitive Reviewed on: 23rd November 2023

Mortgages review

2
The staff are always very kind (with the exception of Gabbie), which is why I chose to stay with Saffron instead of going with a cheaper option elsewhere. There seems to be an aniquated system where everything is mailed to me. Reviewed on: 22nd November 2023

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