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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.68 (1031 reviews)

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4.68

Based on 1,031 reviews, last reviewed 11th May 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

4

Kim was a pleasure to deal Kim was a pleasure to deal with although initially I was a tad confused : maybe I did not express what I was stating clearly enough? But we got there ... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1031)

Early repayment options

I had queries regarding early repayments which were answered in full. Reviewed on: 21st August 2025

Great service, a pleasure to deal with.

Great service, a pleasure to deal with. Reviewed on: 21st August 2025

Great service

Lisa was friendly and informative my call was answered quickly Reviewed on: 21st August 2025

Very efficient and friendly service.

Very efficient and friendly service. Reviewed on: 20th August 2025

High service delivery

My query was dealt with in a professional manner Reviewed on: 20th August 2025

Perfect advisor for an introduction

Rosanna was a perfect advisor in the first instance. Spoke very eloquently, with clarity and I did not feel rushed and nothing was too difficult. The information that was required by me was not only clearly identified, but she advised when and at what stage I would require the data so I did not feel overwhelmed to correlate a folder of Statements instantly. Reviewed on: 19th August 2025

Helpful, friendly, professional

Lisa was very helpful, friendly, professional and authentic. She helped me very quickly and it was a pleasure talking to her. Reviewed on: 19th August 2025

Always really helpful whoever I speak to, make thing...

Always really helpful whoever I speak to, make things clear and straight forward and always get a resolution to any queries. Reviewed on: 18th August 2025

Extremely helpful, clear and personable

Extremely helpful, clear and personable Reviewed on: 18th August 2025

Very friendly, gave clear advice and helped me under...

Very friendly, gave clear advice and helped me understand the remortgage process Reviewed on: 14th August 2025

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