Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.66
Based on 978 reviews, last reviewed 19th Mar 2026
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

4

We have built a house on land which cost 600k. We have built a house on land which cost 600k. We wanted a mortgage of 150k on a plot with a house valued at 2m plus. Saffron wanted to charge for sur... Read more Reviewed on: 19th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Mortgages reviews (979)

Thank you

5
Very clear and straight forward advice from retentions adviser Kim Willett. Reviewed on: 10th June 2025

Leon walker was a great adviser.

5
Leon was great, even with challenging underwriters not looking at past history and loyalty. Reviewed on: 10th June 2025

Leon was Fantastic and did the best for us.

5
Leon was Fantastic and did the best for us. Reviewed on: 10th June 2025

Helpful and Efficient

5
Very helpful answered questions I had very quickly and efficiently. also offered to send email with the information I needed and sent it immediately. Reviewed on: 10th June 2025

Thank you Saffron Building Society Team

5
I have had quite a journey with Saffron & the fire cladding safety works affecting my eligibility for a loan. Throughout the arduous process I found Lisa & Kim so calm, supportive & really clarified things for me & put me at ease with their approach. Also thank you to Saffron Building Society as a whole for supporting us during this whole cladding nightmare. Reviewed on: 9th June 2025

Retention rates should be better than those of new c...

5
Retention rates should be better than those of new customers Reviewed on: 9th June 2025

Product switch mortgages

5
Great call re mortgage product switch Reviewed on: 9th June 2025

Kimberly Willett dealt with my enquiry really well

5
Kimberly Willett dealt with my enquiry really well Reviewed on: 9th June 2025

Thank You Kim!

5
Just wanted to say a big thank you to you, Kim was incredibly kind and helpful in walking me through the Saffron Building website. She explained the available products in such a clear and straightforward way. while the available products are on the pricier side compare to peer, Kim kindness and tone of voice made a big difference. Reviewed on: 9th June 2025

Took such a long time to get through the hoops of ge...

3
Took such a long time to get through the hoops of getting the mortgage in the first place, relevant paperwork we supplied kept running out of date and we had to keep starting again- we nearly lost the property. In fact, it was only when we told our agent to forget it and find another lender that you approved our application immediately. Reviewed on: 5th June 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products