Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.29
Based on 475 reviews, last reviewed 24th Jan 2025
30% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Excellent product, and professional customer service. Excellent product, and professional customer service. Always helpful, always friendly. Reviewed on: 24th January 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Mortgages reviews (475)

Mortgages review

4
Your staff are obviously trained/instructed not to give advice, so sometimes it was too difficult to get a yes/no answer to what was clearly a yes/no question. Staff were universally polite. You have an excessive list of e-mail addresses. Reviewed on: 29th December 2022

Mortgages review

4
We had difficulty trying to prove our Dubai address. We were pleased that eventually we were able to get the Mortgage as it had gone on for some months and we were about to give up moving the mortgage across. Reviewed on: 26th December 2022

Mortgages review

3
easy to transact, could be digitised. Also, I feel that while your products are reasonably priced, they're from from attractive. I reluctantly took out this product due to intertia. If that is strategy, you won. Not sure its wins long term. Reviewed on: 22nd December 2022

Mortgages review

5
We have been delighted with the professionalism of the different members of staff we have dealt with regarding this product switch. The website is also very clear. Reviewed on: 21st December 2022

Mortgages review

3
Improve communication responses times.when an issue is raised be specific about what you are requesting and challenging. Offer a realistic timely response. I always responded in 24 hours, however yourselves took 10 working days for each rep Reviewed on: 19th December 2022

Mortgages review

5
Great customer service and very trustworthy! Reviewed on: 17th December 2022

Mortgages review

5
Competitive rates... customer care Reviewed on: 15th December 2022

Mortgages review

4
Personnel are responsive but sometimes clarity is lacking in written correspondence Reviewed on: 13th December 2022

Mortgages review

5
The only disappointment was that I did not receive a letter from Saffron that was sent in September informing me of the options for me at my mortgage expiry. The notice of a significant increase as it moved to your SVR prompted my call. Reviewed on: 6th December 2022

Mortgages review

5
Good communications, helpful and accommodating Reviewed on: 28th November 2022

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products