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Saffron Building Society: Mortgages reviews

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4.68
Based on 1,033 reviews, last reviewed 13th May 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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2%
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Latest highest rating:

5

The mortgage turned out to be very good value. The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron and Anne Sleeper ... Read more Reviewed on: 13th May 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1033)

Mortgages review

3
it takes a long time for safron to change morgage payment dates - my previous morgage holder i was able to do it in a shorter time frame. creates dificulties Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Everyone is so helpful and patient very understanding Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
On the secure email portal, I needed to grant people access to my mortgage package a few times. How might there be a more efficient system for this? Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Difficult to see room for improvement. Reviewed on: 26th September 2023
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Saffron Member

Mortgages review

4
Direct contact with Saffron staff, once the application had been agreed in principle, may have helped speed up the process of providing you with the information you needed. Too many middle people. Reviewed on: 25th September 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
Couldn't complete your paper work on line. Had to wait for snail mail. Reviewed on: 19th September 2023
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Saffron Member

Mortgages review

2
While initially there was some focus and a sense of progress this was not sustained and I found myself sending the same information again in some instances. In the end however no result was communicated to me; this was unsatisfactory. Reviewed on: 18th September 2023
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Saffron Member

Mortgages review

2
The mortgage application was very lengt,hyit took months longer than it should which caused stress,alot of the documents could of been scanned or faxed which would of speeded up the process Reviewed on: 18th September 2023
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Saffron Member

Mortgages review

3
When I first took out a mortgage with you, you were by far the simplest and best of the three companies that I took out mortaaes with. Now that I merely wish to extend the term under identical conditions, you make life very demanding. Reviewed on: 12th September 2023
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Saffron Member

Mortgages review

5
Response to emails for decisions is very slow (in my case I'm planning a conversion to add another bedroom and en-suite on my property). Reviewed on: 11th September 2023
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Saffron Member

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