Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Mortgages reviews (971)

Mortgages review

5
All my questions were dealt with promptly and competently - leaving no need for any improvements! Reviewed on: 10th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
You need to have app for mortgages! Reviewed on: 7th March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
EXTREMELY slow service from decision in principle mid-July until completion 1st February. This influenced my decision to choose a different lender for my other BTL mortgage. Reviewed on: 1st March 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
You get through to human beings who are helpful and customer focus Reviewed on: 28th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

1
Everything - you asked me this before and asked if you could contact - no one did. It clearly shows you do not care to improve so why waste my time. Asking for statements is impossible, the staff attitude is condescending and indifferent. Reviewed on: 28th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
In the past I had not had a good feeling about Saffron at all. I felt there was a significant lack of constructive assistance. Lisa Holden has completely changed my view of your business. Reviewed on: 27th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
We are very happy that in this situation our mortgage has been reduced Reviewed on: 16th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

3
The product range is weak for >60 deposit and the change of product from my previous illustration to now change fees for early exit annoyed me given how I’ve been with the BS for years now. Reviewed on: 14th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

4
only comment - I didn't feel it was clear on the paperwork that the offer was time sensitive ie had to be accepted in x weeks. I only saw information to make the switch x weeks before the end of our current product for it to be active. Reviewed on: 14th February 2023
Saffron Member's avatar
Saffron Member

Mortgages review

5
Easy to get to the right department and clear explanations of the proccess Reviewed on: 13th February 2023
Saffron Member's avatar
Saffron Member

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill